Director, Senior Relationship Manager (Delaware)

institutions, achieving the delivery of high-quality service to our firm's clients. To achieve each of these goals, GPS develops and implements a forward-looking provider strategy designed to increase operational efficiency, provide risk and cost visibility, and flexibility as our business evolves, leading to an enhanced client experience. To balance our relationships, GPS executes a global provider governance model that combines quantitative and qualitative components, encompasses a consistent engagement program between BlackRock and our partners, mitigates operational risks, and sets parameters for the selection of new partners.

Role Description

We are looking for an extraordinary teammate to join GPS as part of the Relationship Management team leading our engagement and strategic partnership with Global Providers. They will drive strategy by supporting BlackRock's fast-growing business needs and will contribute to our long-term strategic vision across all Providers.

Key Responsibilities

• Key interface to Provider senior management teams and internal partners; Leadership responsibilities across the global team, representing BlackRock as key face-off to Provider partners

• Develop positive relationships with key internal constituents to evolve and execute on our relationship strategy; Crucial point of escalation for all major Providers related matters

• Communicate relationship status to BlackRock executive leadership team and internal partners

• Proactively address risk using metrics and management information to hold providers accountable for service excellence

• Stay ahead of industry developments and ensure BlackRock is positioned for scale

• Lead or take part in Provider searches such as RFPs and RFIs; Drive commercial terms negotiations.

• Lead strategic meetings, projects and initiatives with a focus on ETF (Exchange Traded Fund) platform operations

• Facilitate GPS oversight programs; Partner with L&C, internal audit and RQA to perform Risk assessments

• Collaborate with cross-functional teams to achieve business objectives

To ensure success, we are looking for the following qualifications

• BS/BA degree in accounting, finance, economics or a related field, advanced degree preferred

• 10+ years' experience in the fields of banking or securities, investment management operations, accounting, consulting, or fund administration with a strong focus on ETF investments, platforms, and operations

• Strong leadership and management skills

• Strong understanding of asset management industry trends and challenges; Experience in global markets a plus

• Broad knowledge of investment product operations including technology, legal structures, fund types and financial and regulatory reporting

• Excellent written & oral communication skills; Experience interacting effectively with executive/ investment/ sales/ product/ operational teams

• Ability to run effective cross-functional meetings; Strong organizational and planning skills including the ability to multitask

• Strong analytical and problem-solving skills

• Ability to lead projects and work in a dynamic evolving environment with the expectation of adhering to Fiduciary obligations

• Proficient in Microsoft Office products, emphasis on Excel and PowerPoint

• Ability to work and deliver results both independently and by leading teams in a fast-paced and dynamic environment.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: https://www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.