Technology Product Manager - Failover, Capacity and Chaos Testing

, chaos engineering, incident management, and resilience automation.

• Enable Engineering Teams: Build products and capabilities that allow engineers across Booking.com to design, deploy, and operate reliable services with minimal friction.

• Stakeholder Collaboration: Partner with SRE, platform, and product engineering teams to align on reliability goals, SLOs, and error budgets.

• Incident & Postmortem Insights: Incorporate learnings from incidents and operational reviews into the product roadmap.

• Measure Impact: Define KPIs for reliability tooling adoption and effectiveness (MTTD, MTTR, deployment success rates, incidents prevented, service uptime).

• Advocate for Reliability Culture: Drive awareness and adoption of best practices, empowering teams to take shared responsibility for reliability.

Role Qualifications and Requirements

• Bachelor's degree in Computer Science, Engineering, or related field preferred; MBA or equivalent experience is a plus.

• 5+ years in Product Management, with at least 2 years in platform, infrastructure, or reliability-focused products at scale.

• Solid understanding of distributed systems, observability, cloud/hybrid infrastructure, CI/CD, and modern SRE practices, ML experience is a plus.

• Ability to translate complex operational data into actionable product insights.

• Proven ability to influence and align diverse stakeholders in a fast-paced, matrixed environment.

• Strong empathy for internal users (engineers, SREs, platform teams) and ability to balance their needs with strategic priorities.

Inclusion at Booking.com

Take it from our Chief People Officer, Paulo Pisano: "At Booking.com, the diversity of our people doesn't just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech."

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.