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Position summary
About the Role
As the Senior QA Automation Engineer, your primary responsibility will be to develop and execute automated and manual software and hardware tests and ensure adequate testing and usability of development code prior to release to production. You will lead and mentor other QA Engineers in automation and manual testing processes and best practices. You will work with the Director of Engineering, other QA Engineers, team leads, and on an individual software development team. You will interface with Engineering, Product Management, and Customer Service staff. You will focus on building technical expertise in our applications, process efficiency, and work products including systems, processes, tickets, test cases, user stories, etc.
This position is based in Provo, Utah but allows for partially remote work with the ability to travel to offices in Utah and occasional travel to Bethesda Maryland or other US locations. Eligibility for full time employment within the United States is required.
You will also be expected to:
- Review requirements, specifications and technical design documents to provide timely and meaningful feedback
- Create, implement, and perform detailed, comprehensive and well-structured test plans and test cases for software and hardware devices.
- Collaborate with product and engineering teams to proactively define and maintain test plans and test specifications for functional, regression, and performance testing
- Design, develop, and execute automation and manual test scripts
- Identify, record, document and track bugs
- Perform thorough regression testing during release QA and when bugs are resolved
- Manage production releases and Jira release tracking
- Monitor debugging process results
- Locate UI elements and compare expected test results against actual application behavior on multiple browser platforms
- Create bug reproduction scripts
- Assist with ad-hoc troubleshooting, testing, and debugging
- Identify risks and prepare mitigation plans
- Perform problem solving and root cause analysis when defects occur
- Update Jira tickets according to standard
- Engage with development teams in defect resolution
- Participate in release deployment testing and unplanned outage resolution incidents that may occur outside of regular business hours including late night or early morning.
- Engage and collaborate with QA and software engineers on other state-side and off-shore teams including meetings outside of regular business hours.
- Lead and mentor other QA Engineers in automation and manual testing processes and best practices.
- Participate in continuous improvement efforts within larger Engineering/QA organization
- Display commitment to continuous learning and improvement of development and quality strategies
About You
- Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent background or work experience
- 3-5+ years software QA or relevant experience
- 2+ years software development experience
- Experience leading a QA team and/or other engineers
- Solid understanding of agile software development process and lifecycle
- Experience writing, verifying, and troubleshooting automated software, UI, and API tests
- Experience testing web, mobile, and hardware applications
- Experience testing API integrations
- Experience with Jira, Confluence, Google Docs
- Experience with Cucumber Studio, Selenium Webdriver/Grid, Test Rail
- Experience with Gherkin, Python, C#, Java, JavaScript, etc.
- Proven ability to work effectively in a team setting as well as independently.
- Ability to act as subject matter expert for software development teams
- Strong analytical, organizational, problem solving/decision making, and interpersonal skills.
- Clear written and verbal communicator
- Ability to work in a fast-paced environment where team collaboration and personal pride in quality of work are highly valued
- Experience with commercial or multi-family access control and home automation is a plus
About Us
Brivo is the global leader in mobile, cloud-based access control for commercial real estate, multifamily residential, and large distributed enterprises. Our comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation, elevate employee and tenant experience, and improve the safety of all people and assets in the built environment. Having created the category over twenty years ago, our building access platform is now the digital foundation for the largest collection of customer facilities in the world, trusted by more than 25 million users occupying over 300M square feet of secured space in 42 countries.
Our dedication to simply better security means providing the best technology and support to property owners, managers, and tenants as they look for more from buildings where they live, work, and play. Our comprehensive product suite includes access control, smart readers, touchless mobile credentials, visitor management, occupancy monitoring, health and safety features, and integrated video surveillance, smart locks, and intercoms. Valued for its simple installation, high-reliability backbone, and rich API partner network, Brivo also has the longest track record of cybersecurity audits and privacy protections in the industry.
Brivo is privately held and headquartered in Bethesda, Maryland. Learn more at www.Brivo.com
Brivo is an Equal Opportunity/Affirmative Action Employer
What are Brivo perks and benefits
Coaching
Paid paternity
Paid maternity
About the company
Brivo is the global leader in mobile, cloud-based access control for commercial real estate, multifamily residential, and large distributed enterprises. Our comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation, elevate employee and tenant experience, and improve the safety of all people and assets ...