VP, OTR Operations

BNSF Logistics is a technology and people-driven third-party logistics company that delivers what matters – to our people, our customers, our carriers, and our communities.  BNSF Logistics is a place where diverse talent works together every day in an inclusive way to create and implement the best ideas to help us DELIVER WHAT MATTERS.  We achieve this through our commitment to our Guiding Principles which helps us create the ultimate competitive advantage in the marketplace.

We PROTECT THE WELL-BEING OF OURSELVES AND OTHERS
We DRIVE INNOVATION AND EMBRACE TRANSFORMATION
We RESPECT AND SERVE EVERYONE
We KEEP OUR COMMITMENTS
We FOSTER A COLLABORATIVE AND INCLUSIVE COMMUNITY
We CELEBRATE AND ENJOY THE JOURNEY!

Primary Functions:

The primary function of the Vice President, OTR Operations is to deliver strategic leadership and oversight to the OTR Operations team. The focus is to drive excellence in carrier sales and to build strong relationships with BNSFL carrier partners. Additionally, the role focus will be to provide capacity solutions to the sales and account management teams while integrating technology and delivering measured efficiency.

We believe this can be best accomplished through further development of our people, defined processes and behaviors and the further use of innovations. Our shared goal is to provide a great quality of life in a safe and fun environment with ample opportunity for personal and professional development. The Vice President, OTR Operations is responsible for building and that environment and embodying the BNSF Logistics Guiding Principles.  

Basic Qualifications:

A highly effective Vice President, OTR Operations has a strategic, agile and inspirational leadership approach that delivers our purpose and Guiding Principles to our employees, customers, suppliers and our community with a passion for the industry, strong business acumen, and a data-driven approach to decision making.   This individual is able to adjust strategy, people and processes to align with changing needs or the market and the OTR Operations team through strong written and verbal communication skills and the ability to drive and motivate the operations team with dynamic and progressive leadership.  Leading a group of Operations Directors, the Vice President sets overall course and direction for the carrier sales functions of the BNSF Logistics OTR brokerage business unit.   

Position Responsibilities:

• Collaborate, build and deliver the annual operations business plan for the OTR carrier sales teams
• Grow and develop the operations team and the OTR service capabilities and capacities across all transportation modes, including driving innovation, automation and leveraging digital freight marketplace solutions
• Drive workflow efficiency to execute with excellence to enhance customer and carrier experience
• Manage the achievement of overall team metrics including coverage, gross margin, quality, productivity and timeliness
• Collaborate with Vice Presidents of Sales and Customer Service to deliver creative solutions that will drive customer and carrier satisfaction while maintaining a smart balance between volume and GM
• Bring operational excellence and best practices forward to enhance customer and carrier experience 
• Develop communication cadence with your teams to review metrics, establish expectations and objectives and measure to those regularly
• Actively collaborate with peers and executive team to bring forward innovative thought, enhanced solutions and operations excellence

Education/Certifications:

• Broad knowledge of such fields as accounting, marketing, business administration, finance, customer engagement, etc.
• A four year college degree is required, graduate degree preferred
• At least 10 years of logistics industry experience is required including at least 7+ years of management experience

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified. All personnel may be perform duties outside of normal requirements from time to time.

BNSF Logistics offers competitive benefit programs and services including, but not limited to:

• Great compensation package
• Comprehensive health benefits package
• 401(k) plan with employer match
• Flexible spending account
• Company paid life, short-term and long-term disability insurance
• Employee discounts on autos, travel, electronics, insurance, etc.
• Tuition assistance
• Professional training staff with an industry-leading Learning Management System
• Company culture that recognizes its employees

BNSF Logistics is an Equal Opportunity Employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.