Director, Fraud Strategy and Advisory

Capital One



Multiple Locations


Position summary

West Creek 3 (12073), United States of America, Richmond, VirginiaDirector, Fraud Strategy and Advisory

The Anti-Money Laundering (AML) Group is a core risk function within Capital One’s Corporate Compliance Department. This Group serves as a second line of defense. In this role, you will act in a Risk Steward capacity with a focus on enterprise Fraud to lead and/or manage many of the substantive compliance issues that arise in Corporate Compliance or in the 1st Line Fraud Business Areas. Among other things, you will: 

  • Consult with Enterprise Fraud Compliance leaders and 1st Line Fraud Business Areas to articulate compliance risk strategy, tools and methodologies as well as Fraud trends or regulations. 

  • Maintain knowledge of financial industry laws and regulations and provide regulatory expertise in consulting with a diverse group of business leaders. 

  • Oversee staff as they perform compliance duties and/or provide technical fraud compliance advice to Business Areas. 


  • Compliance Advising: Ensure proper oversight of fraud-related risks and controls, including control design and documentation; conduct fraud trend and thematic analysis of incidents; evaluate 1st Line Fraud Business Area initiatives and processes from a compliance perspective, including new products, operating systems, and operating rules and decisions related to fraud. 

  • Influence and guide business leaders in the execution of their decision and ensure that business stakeholders understand potential fraud-related risks.

  • Leads and participates in developing enterprise fraud-related strategic plans and policies that exceed the expectations of auditors and examiners. 

  • Lead a team of Fraud Compliance Advisors. 

Our ideal candidate will have the following experience and skills:

  • Experience in a financial crime compliance role or fraud-related role, preferably within financial services with a sound knowledge of fraud and scam typologies.

  • Experience in leading enterprise fraud risk or strategy, fraud risk assessments, influencing executive leaders, and resolving highly complex business problems through critical thinking.

  • Experience providing leadership and guidance to staff, fostering an environment that encourages associate participation, teamwork, and communication.

  • Ability to manage projects and conflicting deadlines. 

  • Excellent written and verbal communication skills with a customer focus mind-set.

Basic Qualifications:

  • Bachelor's Degree or military experience

  • At least 5 years of experience in compliance management

  • At least 10 years of experience in Banking or Financial Services

Preferred Qualifications:

  • Juris Doctorate or Master's degree in Accounting, Finance, or Business Administration 

  • Certified Fraud Examiner (CFE) Certified Risk Professional, or Certified Regulatory Compliance Manager certification, or its equivalent

  • 10+ years of experience in compliance management

  • 15+ years of experience in Banking or Financial Services

  • 5+ years of people management experience 

  • 2+ years of experience in project or process management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@ All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Why you should apply for a job to Capital One:

  • 4.3/5 in overall job satisfaction

  • 76% say women are treated fairly and equally to men

  • 87% would recommend this company to other women

  • 77% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • "Working Mother" 100 Best Companies 2020

  • Associates can take 18 weeks for Maternity Leave, and 8 weeks for Paternity Leave, Adoption/Foster Care Leave, and Birth via a Surrogate.

  • The Back-Up Child Care Advantage Program and the Back-Up Family Care Advantage Program provide alternative care options.