Manager, Risk Management (Card)

West Creek 8 (12080), United States of America, Richmond, VirginiaManager, Risk Management (Card)

Risk Managers at Capital One are highly motivated Risk Management professionals with excellent  analytical, organizational, and communication skills. These skills allow the Risk Manager to gain insights, and act as a change agent to influence their business partners. As Capital One evolves to meet the ever changing technology landscape, so do our Risk Managers. A successful Risk Manager operates from a foundation of knowledge about the Line of Business with whom they are working, laws / regulations and good Risk Management practices. They are forward thinking, quick to adapt, and technologically adept.  

Risk Managers have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to appropriately manage risks within the Card business. 

Responsibilities:

• Consults on risk to business partners providing advice and guidance as required 

• Effectively challenges our business partners, 2nd (Compliance and ORM) and 3rd lines (Audit/Credit Review)

• Leads/supports regulatory exams 

• Analyzes data to proactively identify risks and trends 

• Stays current on the changing regulatory environment and understands the impacts to the businesses  

• Drives collaboration between the risk, compliance and other business support functions (e.g., legal, privacy) 

• Provides oversight and guidance during risk assessments

• Is a thought leader in providing guidance to businesses and supporting functions in implementing risk management practices 

• Participates in risk forums and contributes to continuous improvement of risk management practices 

• Supports, partners and interacts with internal business clients 

• Sets direction, manages expectations and leads cross-functional teams

Here’s what we’re looking for in an ideal teammate:

• You are a critical thinker who seeks to understand the business, its processes, risks and control environment.

• You create energy and an environment that fosters trust, collaboration, and belonging.

• You possess a relentless focus on quality and timeliness.

• You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.

• You develop influential relationships based upon shared risk objectives.

• You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of the team. 

Basic Qualifications:  

• At least 3 years of Financial Services Compliance or at least 3 years of Risk Management experience or at least 3 years of Card experience  

• At least 3 years of Project Management experience

• At least 3 years of experience supporting, partnering and interacting with internal business clients

Preferred Qualifications:  

• Bachelors Degree/Masters Degree

• 5+ years of Project Management experience leading cross functional projects and programs in Risk

• 5+ years of Financial Services risk management experience

• 3+ years of experience in Data Analysis (pulling and analyzing data)

• Agile or Design Thinking

• Certified Risk Management Assurance (CRMA) or Certified Regulatory Compliance Manager (CRCM)

• Lean, Agile, Six Sigma or Business Process Management

• PMP Certification or Masters Certificate of Project Management (CPM)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).