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Ability to complete a gross pay to net pay payroll calculation outside of the payroll system and explain to Associates with questions about their pay.
Ability to format files to be interfaced into Payroll System. ○
Performs reconciliations of payroll, benefit and deduction transactions
Reviews payroll system output for errors and makes necessary corrections in the system.
Assists other Capital One HR Partners as required, to resolve errors and maintain or update accurate information in the payroll system
Assists the Tier I contact center representatives in handling and following up on inquiries related to pay and benefits
Provides additional information and guidance to associates with questions concerning their pay
Handles telephone calls and inquiries requiring detailed knowledge about the end to end payroll process at Capital One
Performs a variety of regularly scheduled and ad-hoc audits of the payroll data to maintain compliance with established standards
Assists in year-end W2 reporting and preparation
Performs other duties as assigned
Regular attendance is required to be successful in this role and overtime may be required as business needs dictate
Basic understanding of the gross to net calculation inclusive of OT calculations
Familiarity with pay and benefit programs
Demonstrated customer service skills, attention to detail and decision making skills
Excellent written and verbal communication
Basic Qualifications/ Experience:
High School Diploma, GED or equivalent certification
At least 1 year of accounting experience or at least 1 year of payroll experience or at least 1 year of benefits experience or a combination
At least 1 year of experience in Google Suite
Preferred Qualifications/ Experience:
Associate's degree or military experience
Professional certification: FPC or CPP
At least 2 years of accounting experience or 2 years of payroll experience or 2 years of benefits experience or a combination
At least 1 year of experience with Workday HR System
At least 1 year of experience with case management systems
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).