Risk Manager - Retail Bank

Center 2 (19050), United States of America, McLean, VirginiaRisk Manager - Retail Bank

We’re Changing Banking for Good by supporting our customers in their financial moments that matter, protecting our customers from financial threats, and protecting our position in the marketplace.  Risk Advisors work through unstructured problems and manage change while demonstrating superior problem-solving skills, strong business judgment, and executive presence.

This role will be focused on Risk support for our Retail Bank Product area.  The candidate will have the opportunity to help create and implement innovative solutions to identify and mitigate potential risks to the Company.  If you have the passion to Protect our Customers and Protect our Bank, we need you!  

Responsibilities

As a Risk Manager, you will:

• Advise and consult with self-directed teams to help develop well-designed products, practices, and processes

• Establish and maintain positive working relationships with product owners, process managers, compliance advisors, legal counsel, auditors, and other risk managers to provide support while balancing risk, business objectives, and business impact.

• Strong oral and written communication, presentation, and influencing skills with a high level of attention to detail

• Manage multiple tasks independently to meet deadlines

• Coordinate work between multiple areas and engage in multiple work streams, simultaneously; leveraging/influencing business partners to drive outcomes

• Oversee risk event remediation impacting customers stemming from process breakdowns or other problems and develop permanent corrective actions

• Support second line of defense assurance reviews, internal audits, and regulatory exams

• Promote awareness of Risk principles, requirements, and security best practices

• Work closely with key business and technology leaders responsible for business applications in the development and maintenance of risk items while ensuring compliance with all company, regulatory and legal requirements

General Qualifications

Successful Risk Managers in our culture are:

• Innovative, adaptive, and inclusive

• Exceptional communicators

• Able to blend strategic and tactical thinking and creative and analytical reasoning

• Creative, outside-the-box thinkers who have a customer-backed problem-solving approach

• Able to identify themes and apply learnings in highly ambiguous contexts

• Collaborative, team players with the ability to navigate and influence organizations

• Passionate about continuously learning

Basic Qualifications

• Bachelor’s Degree or military experience

• At least 2 years of experience in risk management or product management or financial services or technology
   

Preferred Qualifications

• 5+ years of experience in risk management or product management or financial services or technology

• Professional certification (i.e. APRP, CFE, CRM, CIA, etc.)

• Business Process Management certification or, Lean certificate or Green Belt Certification 

• 3+ years experience with core process management tools (Swim Lane, FMEA, RACI)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).