Sr. Associate, Workplace Site Operations

Capital One

4.1

(156)

Mexico City, Mexico

Why you should apply for a job to Capital One:

  • 4.1/5 in overall job satisfaction
  • 76% say women are treated fairly and equally to men
  • 85% would recommend this company to other women
  • 78% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • "Working Mother" 100 Best Companies 2020
  • Associates can take 18 weeks for Maternity Leave, and 8 weeks for Paternity Leave, Adoption/Foster Care Leave, and Birth via a Surrogate.
  • The Back-Up Child Care Advantage Program and the Back-Up Family Care Advantage Program provide alternative care options.
  • #R206113

    Position summary

    ur workplace to enable our employees to work the way they work best. But it doesn't stop there. We don't just reimagine and create fabulous spaces and amenities, we also manage and operate them and ensure the safety and security of our employees and the community-we're a well-oiled machine! That's why our Global Workplace Services team is looking to add a Senior Associate, Workplace Site Operations in Mexico City!

    As a Senior Associate at Capital One, you'll manage the day-to-day relationships with our internal customers and lines of business within your assigned geography. You'll also engage with external providers responsible for facilities, space planning, moves, food and beverage services and mail services. You'll also maintain landlord relationships and engage with landlord facilities team members on day-to-day infrastructure operations. You'll also take ownership of our Safety initiatives, partnering with teams to ensure a secure and compliant workspace for all employees.

    Responsibilities:

    • Lead the planning, design, and development of office spaces, collaborating with design teams and internal stakeholders to ensure that space solutions are optimized for both functionality and culture.

    • Partner with your internal clients to understand their intent and goals, develop plans that meet their needs and relentlessly pursue options to deliver high-performing results

    • Engage with cross-functional teams at all levels and serve as a trusted real estate expert

    • Identify, recommend/document and implement ways to drive optimal utilization of the facilities

    • Contribute to the development of the annual capital and operating-expense budgets

    • Partner with other internal real estate associates to create solutions and proactively solve problems

    • Perform assessments that ensure Capital One LOBs and corporate facilities are compliant with corporate standards, industry requirements, governmental regulations pertaining to security and ensuring the safety and security of employees.

    • Support safety training programs, incident reporting, and emergency drills, while also contributing to disaster recovery planning and risk assessments.

    • Support the overall site including visitor registration and check in processes, new associate badging and visiting executives

    • Collaborate with other departments, such as Finance, Legal, HR, IT and Security

    • Foster a positive work environment through engagement and team building activities

    The Candidate will:

    • Lead with a strong attention to detail, a high sense of urgency or doesn't get overwhelmed or flustered easily

    • Have a strong and proven record leading dynamic teams where they are as comfortable leading a team as they are working cross-functionally across multiple teams to achieve a common goal.

    • Posses written and oral communication, presentation, influencing and storytelling skills.

    • Leverage different approaches and build on the ideas and perspectives of others

    • Have a passion for real estate and/or security and how it influences culture and the environment

    • Have familiarity with real estate related physical security issues

    • Have hands on experience in performing risk analysis, identifying vulnerabilities, conducting threat modeling, and performing security reviews

    • Possess the skill to not only prioritize multiple tasks concurrently but do so with a high degree of skill and efficiency.

    • Thrives in a fast-paced environment that involves both working independently and collaborating with others

    Basic qualifications

    • Intermediate-Advanced English fluency

    • Bachelor's Degree

    • At least 1 year of experience in Facilities Management or Relationship Management

    • Experience with physical security issues and incident management

    • At least 1 year experience with Microsoft Office or G Suite

    Preferred qualifications

    • 3+ years related experience in Facilities Management, Project Management, People Management or Supplier Management

    • 2+ years experience with G Suite tools

    Capital One will only consider candidates that are Mexico citizens or permanent residents.

    At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws.

    For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

    Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

    Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.

    Why you should apply for a job to Capital One:

  • 4.1/5 in overall job satisfaction
  • 76% say women are treated fairly and equally to men
  • 85% would recommend this company to other women
  • 78% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • "Working Mother" 100 Best Companies 2020
  • Associates can take 18 weeks for Maternity Leave, and 8 weeks for Paternity Leave, Adoption/Foster Care Leave, and Birth via a Surrogate.
  • The Back-Up Child Care Advantage Program and the Back-Up Family Care Advantage Program provide alternative care options.