Sr. CRE Specialist

Alabang 2 (96051), Philippines, Muntinlupa City, National Capital Region (Manila)Sr. CRE Specialist

JOB SUMMARY: 

To supervise outsourced staff responsible for the operation, maintenance, improvement and upkeep of facility and equipment; To provide efficient administrative support for the daily operation, maintenance, housekeeping, and scheduling of employee facilities which include but may not be limited to lockers, shuttle services, vending machines, gym, entertainment facility, quiet room, multi-function printers, office supplies, and printing services; To coordinate with outsourced staff of housekeeping and/or canteen concessionaires and ensure compliance to Service Level Agreements (SLAs); To perform department-wide administrative / financial responsibilities such as the processing of purchase orders, managing the petty cash fund, and preparing the monthly business report. 

MAJOR RESPONSIBILITIES: 

1. Maintenance of Building, Facilities, and Equipment
   • Supervises day-to-day operation of internal and outsourced staff in the maintenance of company building, facilities, and equipment
   • Ensures PPM is carried out correctly as scheduled
   • Ensures comprehensive documentation on completed job cards and repair history
   • Ensures activities are within corporate standards on safety and quality
2. Management of Locker and Padlock Issuance and Employee Clearance
   • Issues lockers and padlocks for new hires as endorsed by the training department
   • Signs employee clearance form of resigned employees upon verification of ID and padlock turn over
   • Handles force opening of employee lockers as per locker management guidelines
   • Maintains locker and padlock assignment in master list
3. Management of Employee Facilities including, but not limited to Shuttle Services, Vending Machines, Gym, Karaoke and Xbox Entertainment Facility, Quiet Room, and Multi-Function Printers

• Ensures 24/7 availability of the facilities and maintains the general cleanliness and upkeep of facilities / equipment
• Monitors employee feedback on the use of the facilities and coordinates with vendor for any requirements/ areas for improvement
• Processes vendors’ monthly billing
4. Coordination with Housekeeping Personnel and Messenger Staff
• Prepares schedule to ensure 24/7 staff availability
• Monitors performance and ensures compliance to SLAs
• Monitors housekeeping materials and consumables
5. Coordination with Canteen Concessionaires and Kiosks

• ​Coordinates with owners/supervisors regularly to provide feedback on canteen performance and areas for improvement
• Maintains copies of health and safety certifications of canteen staff (outsourced)
• Conducts regular kitchen inspection to ensure compliance with health and safety standards
• Reviews menu list to provide a healthy and balanced menu cycle ​

6. Management of Office Supplies Request
   • Processes requests for office supplies via online system
   • Maintains record on request details
   • Monitors office supplies’ inventory level and coordinates purchase order with vendor/s 
7. Management of Printing Services

• Processes requests for printing, photocopying, laminating, and binding
• Maintains record on request details
8. Coordination with International Courier for Incoming and Outgoing Shipments
9. Logistics Support for Event/Activity Set-up as Requested through Workplace Central
10. Department Administrative / Financial Responsibilities
• Monitors and updates the department budget tracker to ensure appropriate and efficient spending
• Consolidates information from each team to prepare the department’s monthly business report
• Manages the department-wide petty cash fund, including the preparation of periodic reports such as the following: daily balancing of petty cash vouchers vs. cash; bi-monthly petty cash fund liquidation; monthly report
• Preparation of purchase order and checking of billing invoices
• Provides assistance in the filing of Philippine Economic Zone Authority (PEZA) documentation for IT and non-IT fixed assets
11. May be assigned / rotated across related sub-functions including but not limited to sub-functions within Shared
Services
12. Other job related duties that may be assigned from time to time 

​JOB SPECIFICATIONS/QUALIFICATIONS 

​​Educational Background: College graduate
​​Professional Experience: 3 years work experience in related discipline, with 1 year in supervisory role

​​Skills Required: 

• ​​Ability to multi-task
• Detail-oriented 
• Ability to take initiative in organizing Customer-orientation for both internal and external customers

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).