Sr. Director, Technical Program Management - Card Modernization

Capital One

4.1

(153)

Multiple Locations

Why you should apply for a job to Capital One:

  • 4.1/5 in overall job satisfaction
  • 75% say women are treated fairly and equally to men
  • 86% would recommend this company to other women
  • 77% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • "Working Mother" 100 Best Companies 2020
  • Associates can take 18 weeks for Maternity Leave, and 8 weeks for Paternity Leave, Adoption/Foster Care Leave, and Birth via a Surrogate.
  • The Back-Up Child Care Advantage Program and the Back-Up Family Care Advantage Program provide alternative care options.
  • #R188503

    Position summary

    of Capital One's Card Business, Core Modernization is transforming Capital One's Card platform with the latest technology while delivering best-in-class services to our customers. More recently, we have invested heavily in modern technology stacks and in using our technology to differentiate, not just to operate. We experiment and innovate leveraging the latest technologies, engineer breakthrough customer experiences, and bring simplicity and humanity to our customers.

    We are now seeking a Senior Director, TPM to continue this journey and lead our modernization of Card Core services, Abstraction Layers, and Data & Solutions Architecture efforts. You will be able to partner with multiple product & technology stakeholders & clients across the Card domains to help them migrate to the modern Core services. You will be the voice of the client to the Card Core organization so we enable a seamless integration and flawless migration of ~50 clients to the modern Core. This is a highly visible role that requires deep technology experience, customer focus, organizational leadership, effective communication and program management skills.

    In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.

    Our TPM Sr. Directors have:

    • Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle

    • Experience building and leading a world-class team of technical program managers with a mission to power real-time, intelligent experiences for our customers and associates

    • Lead technology focused discussions with senior leadership by providing valuable insights and recommendations that guide technology-based decisions

    • Exceptional communication and collaboration skills

    • Excellent problem solving and influencing skills

    • A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker

    • Experienced TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice

    • Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives

    • Deep focus on execution, follow-through, accountability, and results

    • Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.

    • Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

    Basic Qualifications

    • Bachelor's degree

    • At least 9 years of experience managing technical programs

    Preferred Qualifications

    • 9+ years of experience designing and building data-intensive solutions using distributed computing.

    • 5+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS

    • 5+ years of building & leading experienced TPM team

    • 5+ years experience building highly scalable products & platforms

    • 5+ years of experience with Agile delivery

    • 5+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact

    • Experience in building systems & solutions within a highly regulated environment

    • Bachelor's degree in a related technical field (Computer Science, Software Engineering)

    • MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience

    At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

    Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

    This role is expected to accept applications for a minimum of 5 business days.

    No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

    If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

    Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

    Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

    Why you should apply for a job to Capital One:

  • 4.1/5 in overall job satisfaction
  • 75% say women are treated fairly and equally to men
  • 86% would recommend this company to other women
  • 77% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • "Working Mother" 100 Best Companies 2020
  • Associates can take 18 weeks for Maternity Leave, and 8 weeks for Paternity Leave, Adoption/Foster Care Leave, and Birth via a Surrogate.
  • The Back-Up Child Care Advantage Program and the Back-Up Family Care Advantage Program provide alternative care options.