Ampana Warehouseman

r collecting and organizing data for company reporting, including metrics and service failures for management analysis.

Key Accountabilities

• Field inbound calls from customers, and carriers, assess information and take appropriate actions, to include providing relevant details to stakeholders.

• Monitor pick-ups and deliveries, communicate delays and reasons to sales and carriers, handle returns, diversions and order changes.

• Use defined procedures, to respond and resolve routine logistics issues to provide the best value for the customer and the carrier.

• Compile documentation of service incidents to be presented to the management for resolution

• Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff.

• Other duties as assigned

Qualifications

Minimum Qualifications

• High school diploma, secondary education level or equivalent

• Confirmed ability to be a team player and perform in a fast-paced environment, including sound prioritization, sense of urgency and multitasking

• Excellent written, verbal, and interpersonal communication skills

• Demonstrated strong client and customer focus

• Minimum of two years of related work experience

• Other minimum qualifications may apply

Preferred Qualifications

• Bachelor's degree in Business, Supply Chain or related area.

• Familiar with Ms Office (Ms Word, Ms Excel)

We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.

Interested? Then make sure to send us your CV and cover letter in English today: Follow us on LinkedIn: https://https://www.linkedin.com/company/cargill

Cargill is committed to being an inclusive employer. Click here to find out more https://careers.cargill.com/diversity/

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