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Customer Service Representative- Temporary (14 months)

Cargill

4.1

(42)

Oakner, Canada

Why you should apply for a job to Cargill:

  • 4.1/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 71% say women are treated fairly and equally to men
  • 71% would recommend this company to other women
  • 79% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Cargill partners with Milk Stork; a service that provides no-fuss, refrigerated, express shipping or easy toting of breast milk
  • All employees have access to Bright Horizons for child, pets, and eldercare resources. Including free Sittercity memberships & discounts
  • Our 401(k) offers immediate eligibility & matching contributions of 100% on the first 3% you contribute, then 50% on the next 2%

    • #316073

    Position summary

    ob Purpose and Impact**

    The Customer Service Representative, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues.

    Key Accountabilities

    • Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.

    • Inform customers about order status, invoices, contract balances and other information needed to complete the sale.

    • Execute customer service strategies.

    • Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.

    • Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.

    • Other duties as assigned

    Qualifications

    Minimum Qualifications

    • Bachelor's degree in a related field or equivalent experience.

    • Highly organized, strong attention to detail, strong communication skills interpersonal and personal.

    • Sit for a long periods of time.

    • Being able to work flexible hours, work extended overtime, occasional weekends

    Preferred Qualification

    • Two years in customer service, agriculture, salesforce and SAP.

    Position Information

    Relocation Assistance is not provided for this role.

    Temporary role: 14 months

    Cargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities.

    Why you should apply for a job to Cargill:

  • 4.1/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 71% say women are treated fairly and equally to men
  • 71% would recommend this company to other women
  • 79% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Cargill partners with Milk Stork; a service that provides no-fuss, refrigerated, express shipping or easy toting of breast milk
  • All employees have access to Bright Horizons for child, pets, and eldercare resources. Including free Sittercity memberships & discounts
  • Our 401(k) offers immediate eligibility & matching contributions of 100% on the first 3% you contribute, then 50% on the next 2%