Service Coordinator

Date Posted:

2022-09-20-07:00

Country:

United States of America

Location:

CAC49: CCS-San Leandro, CA 600 McCormick St, San Leandro, CA, 94577 USA

Carrier is a leading provider of HVAC, refrigeration, fire, security, and building automation technologies. These high-technology products and services enable modern life by delivering efficiency, safety, and security across several platforms. Enable qualified individuals with disabilities to perform essential functions.

Responsibilities:

• The ideal candidate for this role will have the ability to leverage technology to enhance the communication and operational efficiency of the service branch.

• Schedule and dispatch technician daily work orders for repairs while ensuring the scope of work and time requirements are well communicated

• Manage prioritization of repairs while optimizing technician-assigned routes to align with job requirements

• Partner with Service Manager & Service Operations Lead to prepare bi-weekly technician schedule

• Proactively distribute work orders for jobs daily 

• Adhere to scheduling guidelines and work order priority to load the schedule

• Assist with the management and recording of non-productive technician time

• Assist in general office administration; answering phones, receiving and distributing of mail, receiving parts, etc.   

• Other duties as assigned

_Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._

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COVID-19 vaccines will be required for all newly hired Carrier U.S. Salaried employees.