Quality & Compliance Manager

CBRE

3.2

(31)

Zebulon, NC

Why you should apply for a job to CBRE:

  • 65% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #189199

    Position summary

    ng the delivery of contractual services to ensure requirements are fulfilled.

    What You'll Do:

    • Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

    • Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

    • Execute both company and client compliance programs and participate in continuous improvement objectives.

    • Communicate initiatives and issues across the functional areas. Report compliance status to stakeholders regularly.

    • Track the success of the quality-of-service initiatives for non-regulated services.

    • Report Compliance and other metrics to the client during review meetings. Escalate and notify both internal and client Sr. management of quality and compliance issues.

    • Execute the inspection readiness programs. Assist with audits as well as serve as a resource for quality operations.

    • Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.

    • Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.

    • Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

    What You'll Need:

    • Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Must have an appropriate license and/or certification where required by law.

    • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.

    • Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

    • Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.

    • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

    • Extensive organizational skills with a strong inquisitive mindset.

    Why CBRE?

    We offer comprehensive benefits such as health, vision and life insurance, 401k, personal time off, among others.

    Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

    Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

    Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

    NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

    Why you should apply for a job to CBRE:

  • 65% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.