Driver Team Manager


United Kingdom (Remote)


Position summary


We're seeking a Driver Team Manager to support our Fleet and Transport team at our Service Centre in New Addington, Croydon .

Key responsibilities include

  • Ensure that reported vehicle defects are rectified promptly

  • Monitor and manage drivers' performance, ensuring compliance to procedures as detailed in the drivers duties booklet

  • Ensure that vehicle security disciplines are maintained

  • Enforce driver compliance with the strict controls around van condition and preventative maintenance

  • Ensure vehicle and driver presentation conforms to company requirement to promote the brand

  • Monitor that drivers adhere to the route delivery sequences and record actual start and finish times for each route.

  • Report vehicle defects and maintenance requirements to ensure roadworthiness and promote driver safety

  • Ensure delivery bins and returns are collected from customer premises and promptly returned to the Service Centre according to company guidelines

  • Maintain a driver training program to increase drivers' skills, competencies and route knowledge to achieve maximum flexibility for sickness and holiday cover and promote the brand.

  • The management and relevant communication of driver delivery failures to minimise the disruption to customer service.

  • Prompt and effective reaction to breakdowns and accidents.

  • Compliance to DTP contractual requirements through the achievement of specific KPIs

  • Ensure all customer deliveries are effected in the prescribed manner Investigate customer services issues and provide prompt feedback

  • Ensure the department meet all H&S requirements and Direct Reports are aware of their responsibilities.

  • Ensure compliance to GDP procedures Provide effective leadership and motivation through regular team briefings/debriefings

  • Take appropriate steps to maintain IIP accreditation, agreeing clear objectives for direct reports and monitoring performance through annual appraisal process as per company guidelines.

What your background should look like

What Cencora offers

All team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost. Additional country-specific benefits such as healthcare, sick leave, death and disability, retirement, as well as perks and allowances may be provided. Details of programs vary by location.


Full time

Affiliated Companies

Affiliated Companies: Alliance Healthcare Management Services Limited

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned