Import Supervisor


Hoofddorp, Netherlands


Position summary

ility to liaise with the Operations Manager regarding daily operation of the Import team and relevant tasks.

  • Ensure that team members are working to their full potential, that work is evenly distributed amongst staff, and systems are being utilised correctly and to the maximum. Work should be processed effectively and efficiently to meet time constraints, specific shipment requirements and provide customer satisfaction.

  • Monitor for communications and customers being supported appropriately.

  • Observe and evaluate the team's performance and progress to make sure they become and remain a fully integrated team members of the department.

  • Make recommendations for any training requirements and offer assistance/ support to All Import staff.

  • Ensure all team members are up to date and fully trained on all new guidelines and SOP's and technological changes.

  • Schedule and host regular meetings to discuss the general running of the department.

  • Identify areas where change may be required and implement the change when appropriate

  • To assist with recruitment, training and development of all new team members to the department.

  • Ensure that regular individual 1-1 Feedback sessions are carried out to evaluate performance of all team members.

  • Conduct Annual Appraisals with all team members to ensure their continued development.

  • Assist with investigational/disciplinary proceedings

  • Additional duties as required, including assisting with payroll, financial reconciliations, interviews, team member issues and development, Administration etc

What your background should look like

Candidates Requirements (Essential Criteria)

  • Experience in airfreight Import operations and temperature control management (Desirable)

  • Must have proven leadership skills

  • Able to follow procedures & instructions and provide relevant information on request

  • Able to take on projects at the request of management

  • Able to delegate as appropriate.

  • Good communication skills - verbal and written

  • Must have strong experience & knowledge in Dutch Customs and related customs systems

Personal Attributes and Disposition**:**

  • Ability to work as part of a team and independently

  • Have excellent interpersonal skills, self motivated and remains Calm under pressure

  • Flexible attitude - for working shifts/weekends and last-minute coverage

  • High attention to detail, uses own initiative and able to prioritise workload

  • Dependable, reliable and trustworthy

What's in it for you**:**

  • Salary: Competitive salary package plus bonus

Excellent Employee Benefits**:**

  • Vacation Allowance

  • Mobility Allowance

  • Public Transportation Compensation

  • 20 days holiday allowance + 4 extra days plus 3.5 ATV days.

  • Company pension scheme with a competitive company' contribution

  • Overtime available

  • Recognition Reward Scheme

  • Annual performance-based pay review

  • Employee assistance program

  • Annual Staff events

  • Career Progression Opportunities

  • An unique opportunity to work for a Global purpose led organisation

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

For details, visit https://


Full time

Affiliated Companies

Affiliated Companies: World Courier Holland B.V.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned