Operations Agent Johannesburg

rant replenishments

• TMS & DASH updates

• Dry ice orders

Exports

• Prepare & submit export documents

• Maintain EDI systems

• Airline bookings

• TMS updates

• Route confirmation

• RIT Management, refrigerant replenishment

• Export compliance (CAA/Customs)

• Export Ad-Hoc airline rates

• Jetstream

• Request charges from vendors (truck hire, DG packaging etc)

• Resolve export delays (customs, DAFF etc)

• Airline interface on OP-Star program.

Imports

• Prepare & submit import paperwork. Low & high value (includes consignee brokers)

• Monitor the customs clearance progress

• Resolve import delays (customs queries/stops, DAFF, DoH etc)

• Ensure compliance with import authorities (SARS and other entities)

• WS and TMS updates including import charges

• Monitor temperature requirements thoroughly

• Ensure replenishment instructions are carried out and updated in the WS and TMS system

• Request charges from vendors (truck hire, DG packaging etc)

• Ensure import regulations are met (DoH, DAFF etc)

Ensure complete usage and completion of the following mentioned programs:

• Transport Management System (TMS)

• Jetstream

• ShipShape (Imports & Exports)

• DASH

• Bio-Star Next-Gen (OMNI)

• CTM-Star

• Op-Star

• OptiView & Filebound

• Coldstream Select

• X-Act & Cubixx

• Any new and upcoming programs / systems

Quality and support functions

• Ensure that the Operational Key Indicators (KPI) are meeting the organizations expectations.

• Support the Customer Service department as well as the Sales department whenever required.

• Support the Operations Supervisor Johannesburg where needed

• Ensure the companies temperature control handling SOP's are being followed rigorously in order to ensure shipment integrity at any time.

Administrative tasks

• Ensuring that all charges are allocated in all jobs correctly and accurately.

• Uploading of PODs into TMS Jobs & DASH on a daily basis.

• Ensuring Vehicle check sheets are in order and completed as per SOP requirements.

• Ensuring that all SOP, Work Instructions and Policies annex documents are completed as per GDP requirements.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Background environment in the courier/freight industry

• NSC / SC / Matric / Grade 12

• Valid Driver's License (Code B or higher) [Manual Transmission]

REPORTS DIRECTLY TO:

Operations Supervisor Johannesburg

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

1. Proficiency with Office program package

2. Strong communication skills - both verbal and written

3. Fluency in English

4. Ability to complete multiple tasks, work under pressure and meet deadlines -> excellent organizational and time management skills

5. Able to prioritize workload

6. Self Motivated

7. High attention to detail.

What your background should look like

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

Have logistics knowledge ( preferred). Excellent interpersonal relationships. Be able to take initiatives and responsibilities. Computer skills (if applicable).

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What Cencora offers

All team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost. Additional country-specific benefits such as healthcare, sick leave, death and disability, retirement, as well as perks and allowances may be provided. Details of programs vary by location.

Schedule

Full time

Affiliated Companies

Affiliated Companies: World Courier South Africa (Proprietary) Ltd.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned