Senior Director - Client & Commercial Development


Multiple Locations (Remote)


Position summary

To ensure that key client relationships are maintained through an account management structure that identifies and secures further commercial opportunities to retain & grow our client base. To oversee the management, negotiation, pricing, and execution of Alloga Europe's commercial agreements, ensuring the company maximises its growth potential, capitalises upon commercial opportunities and reduces potential business risk through the continuation of contract term.

This key position is open to suitable candidates located in countries in the Alloga network: UK, France, Spain, Netherlands, Romania, Norway, Czech Republic, with access to an office location in order to meet and collaborate with teams. Alloga's network locations can be reviewed on the company website. The position is available on a hybrid working basis and would require approximately 50% international travel.

Key Tasks

  • Lead and oversee the management of the company's key commercial agreements in a consistent way across all countries

  • To ensure all agreements are tracked, reviewed and within their agreed term.

  • To ensure key contractual clauses and events are identified and delivered against using tools such as a 'contract-rate review tracker'.

  • To oversee and negotiate the agreement of client tariffs and rate increases to ensure they are appropriate for the services provided, maximise the revenue potential and using the company's cost model, the costs associated.

  • To ensure client activity profile reviews (including post implementation reviews) are undertaken

  • Establish a Contract Variation Mechanism to routinely capture new contractual requirements and manages their implementation eg FMD Liabilities, GDPR and John Hall Index replacement etc.

  • Review the impact of increased Risks on Alloga's Liabilities and determine a mechanism that maintains Alloga's proportional risk eg Controlled Ambient Transportation, FMD and Increasing Product Values, Order to Cash & Product Title models

  • Working with colleagues to ensure client activity is captured and appropriately charged.

  • To work with the business development teams to explore, scope and potentially implement new business from existing clients, including opportunities for multi-country presence.

  • To implement a Key Account management process to foster great client relationships, ensure best practices are shared and a consistent approach is adopted across the countries, using shared resources and tools available

  • To effectively communicate areas of contractual risk to the business through tools such as the Risk Register

  • To support the business in identifying strategic initiatives and to support the management and commercial delivery of the company strategy and projects in accordance with strategic plans.

  • To ensure the 3PL commercial team provides commercial support, including pricing and charging for new activities and a successful handover of new clients/business from existing clients.

  • To maintain a reasonable level of understanding relevant to the industry, from both a regulatory (GDP) basis and commercial intelligence

  • To ensure that contact with clients is professional and responsive to their needs.

  • To ensure that the Company Health & Safety policies/standards are adhered to at all times.

  • To ensure that all accidents and near misses are reported immediately to the HS&E Manager

  • To ensure that all department activity is performed in accordance with company procedures and client instructions

What your background should look like


  • Commercially astute

  • Can identify and exploit business opportunities in a professional and organized manner

  • Excellent negotiator

  • Ability to build excellent, professional working relationships

  • Ability to work in a rapidly changing environment

  • Excellent communicator both verbally and written

  • Working accurately and to tight deadlines

  • Strong IT skills

  • Comfortable in ability to present at board level

  • Ability to discuss strategic and sensitive issues

  • Build and maintain excellent relationships with colleagues and clients

Personal Attributes

  • Flexible approach to work, able to plan and prioritise effectively

  • Confident, enthusiastic with excellent interpersonal skills

  • Strong team player, with the ability to also work with a level of autonomy

  • Uses initiative and judgement effectively to make logical decisions

  • Commercial awareness

  • Ability to display resilience, and determination to provide high quality service

  • Ability to drive and implement new business

Knowledge, Skills and Experience Required

  • Educated to Degree Standard

  • Minimum 5 years' experience in developing contract backed logistics solutions.

  • Experience within the Pharmaceutical industry a distinct advantage

  • Understanding of supply chain / warehouse concepts

  • Understanding of Alloga UK cost base and modeling

  • Highly competent in standard office computer packages with excellent presentation skills

  • Sound knowledge of Good Distribution Practice & Supply Chain concepts

  • Trained in all relevant SOP's within 3 months

Key Working Relationships

  • Directors of Alloga Europe

  • Country Commercial Teams

  • Country Business Development Teams

  • Country Account Management Teams

Potential & Existing Clients

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

For details, visit https://


Full time

Affiliated Companies

Affiliated Companies: AmerisourceBergen Services Corporation

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned