ourier Inc Invoices.
Collaborate with Brokerage team to ensure customers invoices and back-up documentations are sent in a timely manner.
Generate Debit and Credit Memos where needed.
Works over a broad network of internal departments and customer's organizations to ensure billing, statements, disputes, and returns are completed to the customer's expectation.
Performs in-depth customer payment analysis to properly record actions required to resolve disputed items; responsible for the activities involving tracing sources of error, correcting billing documentation, and processing final billing.
Reviews large and high-profile accounts.
Overall team-player who will be looked upon as the "go-to" system resource
Identifies payment discrepancies and initiates dispute resolution process; performs follow up procedures as needed.
Maintains frequent contact with internal and external customers in order to address all payments, disputes and return issues are resolved.
Ensures appropriate and timely processing of requests for the return of customer credit balances.
Generates reporting to internal & external parties.
Performs related duties assigned.
What your background should look like
Requires broad training in fields such as business administration, or similar vocations generally obtained through completion of a two-year degree or equivalent combination of experience and education. Normally requires up to 1-2 years of directly related and progressively responsible experience.
Ability to communicate effectively both orally and in writing.
Knowledge of SAP & IES System.
Demonstrated ability to resolve issues quickly, problem solve and escalate appropriately.
Knowledge of general accounting principles
Familiarity with credit and collection operations procedures, including reconciliation of A/R activity
Strong interpersonal skills
Strong reconciliation skills
Strong mathematical and analytical skills
Strong organizational skills; attention to detail
Knowledge of Microsoft programs; extensive knowledge of Excel
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
For details, visit https://https://www.virtualfairhub.com/amerisourcebergen
Affiliated Companies: World Courier Inc
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned