Sr. Project Lead, Supply Chain Staff Connections and Engagement

Chick-fil-A

2.7

(13)

Atlanta, GA

Why you should apply for a job to Chick-fil-A:

  • 54% say women are treated fairly and equally to men
  • 58% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #2024-17782

    Position summary

    stributing, and managing content and channels that engage key audiences and support overall Supply Chain goals.

    Leading and executing a variety of engagement campaigns, communications, events and other tactics in partnership with key internal stakeholders.

    Collaborate with the Supply Chain Culture Council, Cornerstone Planning Team, and ad-hoc event planning teams to ensure cohesive alignment of Supply Chain messaging to staff, Operators, and partners

    S/he will advance the overall Supply Chain Communications and discipline of change management by:

    Supporting overall SC Transformation change-management strategy and execution, including program-wide and audience-specific goals, strategies, programming, activation/tactical implementation and metrics

    Consulting on change management to various Supply Chain Leaders and subject-matter experts to ensure consistency of messaging

    Responsibilities

    • Serve as an ambassador Supply Chain storytelling, building a deep understanding of the case for change, vision, strategies, programs, timelines and desired future state as context for managing change, and aligning with SC Transformation program messaging and design

    • Evaluate current-state engagement with select audiences around Supply Chain iniatiaves to establish a baseline for change

    • Collaborate with key internal stakeholder groups to set clear goals and objectives for change management among select audiences in alignment with business objectives

    • Develop detailed change-management timelines and plans for select audiences in partnership with key internal stakeholders and the SC Transformation change-management team

    • Lead the creation and maintenance of channels, content, collateral and other programming for select audiences in alignment with overall SC Transformation strategy, messaging and design

    • Leverage a keen understanding of the business, combined with situational awareness and emotional intelligence, in support of strategy development and execution for managing the people side of change

    • Identify key opportunities, challenges and risks and develop specific plans to mitigate potential disruptions to the plan

    • Draft and distribute content, such as newsletters, emails, presentations, and intranet posts, to support the SC Transformation strategy

    • Assist in planning and executing events, engagement campaigns, and other tactics to enhance awareness and alignment

    • Monitor and report on engagement metrics to assess the effectiveness of communications

    • Adapt key messages for diverse audiences to ensure clarity and resonance

    • Maintain an organized library of communication materials and templates

    • Create and manage systems to measure engagement/progress and celebrate successes in partnership with key stakeholders

    • Partner with the Transformation Program Leader to support content development, creation and marketing across other key stakeholder groups as needed

    Minimum Qualifications

    • Minimum of five years' relevant experience in Supply Chain, Communications, Learning & Development, Program Management, Stakeholder Engagement or related field

    • Strong written and verbal communication skills, with an ability to tailor messages to different audiences

    • Proficiency in managing digital communication platforms and tools

    • Attention to detail and ability to meet deadlines in a fast-paced environment

    • Collaborative mindset with an eagerness to support various aspects of communication programming

    • Bachelor's degree in Communications, Marketing, or a related field (or equivalent experience)

    Preferred Qualifications

    • Marketing, Communications, Public Relations, or Business Administration preferred

    • 5-8 years of related experience preferred

    • Change-management experience preferred

    • Experience with change management or employee engagement initiatives

    • Familiarity with graphic design tools or multimedia content creation

    Minimum Years of Experience

    5

    Travel Requirements

    10%

    Required Level of Education

    Bachelor's Degree

    Major/Concentration

    Communications, Marketing, or a related field

    Why you should apply for a job to Chick-fil-A:

  • 54% say women are treated fairly and equally to men
  • 58% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.