#2024-17782
stributing, and managing content and channels that engage key audiences and support overall Supply Chain goals.
Leading and executing a variety of engagement campaigns, communications, events and other tactics in partnership with key internal stakeholders.
Collaborate with the Supply Chain Culture Council, Cornerstone Planning Team, and ad-hoc event planning teams to ensure cohesive alignment of Supply Chain messaging to staff, Operators, and partners
S/he will advance the overall Supply Chain Communications and discipline of change management by:
Supporting overall SC Transformation change-management strategy and execution, including program-wide and audience-specific goals, strategies, programming, activation/tactical implementation and metrics
Consulting on change management to various Supply Chain Leaders and subject-matter experts to ensure consistency of messaging
Responsibilities
Serve as an ambassador Supply Chain storytelling, building a deep understanding of the case for change, vision, strategies, programs, timelines and desired future state as context for managing change, and aligning with SC Transformation program messaging and design
Evaluate current-state engagement with select audiences around Supply Chain iniatiaves to establish a baseline for change
Collaborate with key internal stakeholder groups to set clear goals and objectives for change management among select audiences in alignment with business objectives
Develop detailed change-management timelines and plans for select audiences in partnership with key internal stakeholders and the SC Transformation change-management team
Lead the creation and maintenance of channels, content, collateral and other programming for select audiences in alignment with overall SC Transformation strategy, messaging and design
Leverage a keen understanding of the business, combined with situational awareness and emotional intelligence, in support of strategy development and execution for managing the people side of change
Identify key opportunities, challenges and risks and develop specific plans to mitigate potential disruptions to the plan
Draft and distribute content, such as newsletters, emails, presentations, and intranet posts, to support the SC Transformation strategy
Assist in planning and executing events, engagement campaigns, and other tactics to enhance awareness and alignment
Monitor and report on engagement metrics to assess the effectiveness of communications
Adapt key messages for diverse audiences to ensure clarity and resonance
Maintain an organized library of communication materials and templates
Create and manage systems to measure engagement/progress and celebrate successes in partnership with key stakeholders
Partner with the Transformation Program Leader to support content development, creation and marketing across other key stakeholder groups as needed
Minimum Qualifications
Minimum of five years' relevant experience in Supply Chain, Communications, Learning & Development, Program Management, Stakeholder Engagement or related field
Strong written and verbal communication skills, with an ability to tailor messages to different audiences
Proficiency in managing digital communication platforms and tools
Attention to detail and ability to meet deadlines in a fast-paced environment
Collaborative mindset with an eagerness to support various aspects of communication programming
Bachelor's degree in Communications, Marketing, or a related field (or equivalent experience)
Preferred Qualifications
Marketing, Communications, Public Relations, or Business Administration preferred
5-8 years of related experience preferred
Change-management experience preferred
Experience with change management or employee engagement initiatives
Familiarity with graphic design tools or multimedia content creation
Minimum Years of Experience
5
Travel Requirements
10%
Required Level of Education
Bachelor's Degree
Major/Concentration
Communications, Marketing, or a related field