Systems Analyst II, Dynamic Merch

Chick-fil-A

2.6

(12)

Atlanta, GA

Why you should apply for a job to Chick-fil-A:

  • 58% say women are treated fairly and equally to men
  • 55% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #2023-15809

    Position summary

    teams across the business that work on guest loyalty and order fulfillment. You will manage and collaborate with 3rd-party vendors as we evaluate, test, and implement their products and services. Lastly, you will Pursue What's Next by keeping a pulse of new players and opportunities in the digital engagement and ordering ecosystem, identifying platforms and technologies that help us achieve our shared vision.

    Responsibilities

    Leverage technical understanding and business acumen to translate low to medium complexity business requirements into technical specifications for engineers.

    Create documentation (systems/functional requirements specifications, flowcharts, process maps, and test plans, etc.).

    Solve a range of straightforward problems using standard procedures. Develop system expertise and leverage knowledge to support and troubleshoot simple to medium complexity issues.

    Support, troubleshoot, and communicate to supervisors or partners when issues are escalated to team.

    Effectively communicate with functional and technical partners about systems, processes, and outcomes.

    May work as part of a project team representing systems to deliver small to medium sized projects.

    May assist with enabling new system features, upgrades/backups, identifying customizations.

    May assist with monitoring the health of systems/applications.

    • Excellent written and verbal communication skills
    • Logical approach to problem solving
    • Attention to detail.
    • Excellent analytical skills
    • Good interpersonal and team collaboration skills
    • Pursues continuous improvement and exhibits personal drive for excellence
    • Methodical, investigative and inquisitive mind and attention to detail
    • Adaptable and flexible approach to work

    Minimum Qualifications

    Bachelor's Degree or the equivalent combination of education, training and experience from which comparable skills can be acquired
    INFORMATION SYSTEMS MANAGEMENT, COMPUTER ENGINEERING, COMPUTER SCIENCE, OR RELATED TECHNICAL FIELD
    0 YRS. RELEVANT WORK EXPERIENCE

    Preferred Qualifications

    Bachelor's Degree

    Travel Requirements

    20%

    Why you should apply for a job to Chick-fil-A:

  • 58% say women are treated fairly and equally to men
  • 55% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.