Associate Collection Representative

C.H. Robinson

3.7

Wrocław, Poland

Why you should apply for a job to C.H. Robinson:

  • 4.7/5 in supportive management

  • 80% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Remote work options with flexible work times

  • Our ERGs are company-supported, employee-led groups that focus on historically underrepresented dimensions of diversity in business.

  • Family-friendly benefits include paid parental leave, enhanced fertility benefits, adoption assistance and an employee assistance program.

  • #R30922

    Position summary

    C.H. Robinson is the world’s most powerful and most connected logistics platform. We are a non-asset based freight forwarder and our main investments are people and technology. Our network of smart, diverse, hard-working employees is the cornerstone to our success and our ability to maintain a competitive edge in this fast-paced, innovative industry. Since people are our focus, opportunities for advancement are always coming up.

    We are currently looking for Associate Collection Representative to support our Finance Shared service expansion in Wroclaw.

    US customer portfolio / Second shift work (13:00-21:00/14:00-22:00)

    To support our Finance Shared service expansion in Wroclaw. Join us and have the flexibility to create a career that works with your life!

    Your professional future starts at C.H. Robinson - YouTube

    What will you be doing?

    • Calling, emailing, and/or faxing customers requesting payment status on past due balances in a professional and courteous manner
       

    • Utilizing problem solving and critical thinking skills to determine root cause of aging invoices
       

    • Leverage systems functionality and established processes to resolve aging invoices
       

    • Follow set escalation process on problematic accounts
       

    • Provide timely and professional service to branches and customers, answering questions or researching/resolving problems
       

    • Build and coordinate partnerships internally with branches to strengthen customer relations and overall CHR profitability 
       

    • Support ideas for process improvement

    Your professional profile:

    • Proficiency in English (min. C1) is a must

    • Working knowledge of Microsoft Office, especially Word and Excel

    Your skills:

    • Strong customer service skills

    • Excellent verbal, written and communication skills

    • Quick learner

    • Ability to use own judgment and make decisions

    What does C.H. Robinson offer you?

    • Real career possibilities and the opportunity to develop your talent in a fast moving, global organization
       

    • Use and develop your language skills in our international work environment handling US customer portfolio
       

    • Opportunity to combine work with personal responsibilities, working the afternoon shift
       

    • Benefits package which includes: cafeteria system, private medical insurance, unlimited access to training platform Percipio and GoFluent, Employee Assistance Program ICAS
       

    • Attractive compensation which includes, monthly salary (inc. shift differential) and objective bonus
       

    • Many fun events e.g. Christmas party, Pumpkin carving contest, “Fat Thursday”, International Women’s day, Team building activities
       

    • Positive and open environment which encourages thinking outside the box!

    Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

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    What are C.H. Robinson perks and benefits

    Fertility

    Short term disability

    Paid paternity

    Paid maternity

    Paid adoptive

    About the company

    Industry: Transportation: Freight & Logistics

    C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $28 billion in freight under management and 20 million shipments annually, we are one of the world’s largest logistics platforms. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the ...

    Why you should apply for a job to C.H. Robinson:

  • 4.7/5 in supportive management

  • 80% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Remote work options with flexible work times

  • Our ERGs are company-supported, employee-led groups that focus on historically underrepresented dimensions of diversity in business.

  • Family-friendly benefits include paid parental leave, enhanced fertility benefits, adoption assistance and an employee assistance program.