Logistics Associate

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Ensures Transportation arrangements are made for shipments by the following:
  • Provide timely and professional written and verbal responses to customer requests
  • Book transportation loads in the Transportation Management System
  • Monitor team mailboxes
  • Resolve simple exceptions to any pre-defined processes
  • Schedule delivery appointments with receivers
  • Make any necessary changes as requested by the customer within the Transportation Management System
  • Manual build and create new Transportation loads within the Transportation Management System
• Conduct TMC systems trainings to external parties
• Follow standard operating procedures and update when gaps are identified
• Run, format, or distribute any reports to the appropriate internal or external parties
• Contribute to projects that utilize the CHR project-based delivery model
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

• High School Diploma or GED
• Ability to work flexible schedule on occasion, including overtime hours when requested

Preferred

• Proficient in Microsoft Office Suite of programs
• Detail oriented
• Able to work in a fast-paced and dynamic environment
• Friendly and articulate phone demeanor
• Strong verbal and written communication skills
• Ability to problem solve quickly and accurately
• Ability to prioritize and handle a variety of tasks
• Values a diverse and inclusive work environment

Disclaimer:

• This job description is intended to generally describe the nature and level of work to be performed by employees in this position.  It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.

Equal Opportunity and Affirmative Action Employer

• C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. We believe this increases creativity and innovation, drives business growth, and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected.

Benefits

We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.