Senior Business Intelligence Developer: Global Forwarding

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Interpret internal/external business challenges and recommend best practices to improve products, processes, or services
• Extract and interpret data to answer ambiguous questions while working directly with personnel across the network
• Proactively analyze topics, identifies, and creates recommendations supported by facts to change behaviors, including specific operational improvements to the team and the business in general
• Translate data into meaningful operational insights
• Enhance and support existing solutions
• Translate business needs to technical specifications
• Create engaging visualizations and reports for requested projects
• Analyze, design, develop, document, test, and deploy BI solutions
• Develop and execute database queries and conduct analyses
• Develop and maintain technical documentation
• Implement best practices for optimum use, performance, and maintainability
• Provide leadership to the team and helps build the skills of other team members
• Present and deliver analytical value through business intelligence and collaboration
• Network by building relationships and consulting to bring solutions to life
• Collaborate with internal analytical teams to develop predictive solutions in tandem
• Partner with internal departments to better understand drivers of trends and impact of business changes
• Collaborate with leadership, develops, and maintains robust platform and lead optimization reporting and analytics
• Develop innovative solutions and insights from data that will allow C.H. Robinson to improve supply chain services
• Advocate and build data-fueled products that help our global customers and partners improve business outcomes
• Collaborate with internal analytical teams to develop predictive solutions in tandem
• Partner with internal departments to better understand drivers of trends and impact of business changes
• Collaborate with leadership, develops, and maintains robust platform and lead optimization reporting and analytics
• Create, document, and maintain project related plans, process flows, and metrics
• Communicate project progress and facilitate project-related meetings to meet deliverables and escalate when needed quickly as necessary
• Engage with the customer on identifying and prioritizing areas of analysis and opportunity globally
• Serve as the primary contact for the customer account base, ensuring prompt response to customer inquiries and follow through on issues until resolution to customer satisfaction
• Clearly translates and communicates moderately complex concepts into understandable, professional presentations
• Demonstrate strong knowledge on existing reports, and develops additional custom reports using business knowledge
• Build key data sets to empower operational and exploratory analysis
• Influence on other reports being built, may be a SME to help guide new report creation 
• Utilize internal reporting, database querying, and applicable tools, such as Power BI and Tableau to develop processes to track and analyze current focus areas
• Promote and lead a positive working relationship for all team members 
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

• High School Diploma or GED
• Minimum 4 years of analytics experience developing business solutions using comprehensive, robust data assets
• Advanced knowledge and practical application of a programming language
• Ability to travel up to 10%

Preferred:

• Bachelor’s degree from an accredited college or university
• Logistics and supply chain experience
• Expert proficiency with MS Excel, and strong working proficiency with the broader MS Office Suite of programs
• Expert understanding of data fundamentals and passion for data integrity, testing, and validation
• Experience working with product teams in an iterative environment
• Positive, collaborative working style
• Effective communicator and data/reporting/business liaison through multiple mediums
• Values a diverse and inclusive work environment

Disclaimer:

• This job description is intended to generally describe the nature and level of work to be performed by employees in this position.  It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.

Equal Opportunity and Affirmative Action Employer

• C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. We believe this increases creativity and innovation, drives business growth, and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected.

Compensation Range

$75,900.00 - $168,500.00

Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)

• Prescription drug coverage

• Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid and floating holidays

• Paid time off (PTO)

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.