Warehouse Supervisor

As the Warehouse Supervisor, you will oversee and coordinate daily warehouse operational activities ensuring efficient and high-quality service, while driving continuous improvement and ensuring cross-functional coordination to delight our customers. Demonstrate logistical expertise in aligning staff and resources to ensure product movement activities meet customer SLA’s. Responsible for the performance of a para-profession team characterized by highly transactional and repetitive processes with the objective of maximizing efficiency and profitability; as well as day to day leadership to C.H. Robinson and contingent associates.

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Oversee distribution and warehouse operations including safety, quality, cleanliness, 5S, continuous improvement, and inventory control
• Provide leadership, direction, and overall guidance for assigned functions.
• Responsible to execute daily operational goals and plans.
• Track metrics and implement programs for improvement.
• Produce performance reports and customer reports.
• Ensure all customer service metrics are consistently met or exceeded.
• Able to operate in an efficient/cost conscious manner so that all budgeted objectives are achieved.
• Identify areas for improvement and make recommendations.
• Develop and retain a well-trained staff that could be promoted through cross training and mentoring.
• Provide feedback and coaching to assigned team and document activities related to attendance, performance reviews and disciplinary action.
• Ensure integrity and discretion when handling sensitive and confidential information.
• Teach and train assigned team in competencies and technical/functional skills.
• Root cause problem solving to drive process improvement.
• Manage receiving, picking, inventory, special projects and/or shipping operations to ensure efficient flow and storage of materials.
• Effectively communicate with management and across departments.
• Site Specific:  Uphold all CAA procedures and regulations at all times, maintaining building perimeter security and challenging anything or anyone untoward
• Site Specific:  Handling of bonded import freight into the ERTS facility in accordance with HMRC regulations
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

• Minimum 5 years of distribution/warehouse/logistics experience
• Excellent verbal communication skills
• Strong attention to detail

Preferred:

• High School Diploma or GED
• Bachelor’s degree from an accredited college or university
• Minimum 2 years of supervisory experience
• Certified forklift experience
• Exposure to Microsoft Office Suite of programs
• Values a diverse and inclusive work environment
• Experience with risk awareness and mitigation
• Ability to drive continuous improvement and eliminate waste
• Demonstrated proficiency in PDCA process
• Successfully managed handling, storage, and distribution

Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)

• Prescription drug coverage

• Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid and floating holidays

• Paid time off (PTO)

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.