Software Engineering Manager, Cloud and Enterprise Agents - ThousandEyes

Who We Are

The name ThousandEyes was born from two big ideas: the power to see what’s not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their defacto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a ‘Google maps of the Internet’, providing the only collectively powered view of digital experiences end-to-end. We enable our customers made up of the world’s largest and fastest-growing brands, to identify problems before they impact revenue, brand reputation, or employee productivity.

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.

About The Role

The goal of the Cloud and Enterprise Agents team is to provide a real-time network monitoring platform that measures, correlates, and visualizes synthetic data about global network conditions. This data allows our customers to gather performance metrics about network services and servers that they depend on and make informed decisions about how to take action should something go wrong. As a Senior Manager on the Cloud and Enterprise Agents team, your team will be responsible for maintaining critical platforms and you'll be helping the team face our two main challenges: keeping up with the ever-increasing amount of data gathered by our agents, and making this information more actionable for our customers.

Qualifications

• Have led a team of 4 - 8 engineers, and have 4+ years of software engineering management experience
• Can provide strong technical vision for your team and ensure consistent delivery on objectives
• Have experience formulating a team's technical strategy and roadmap; you've collaborated and partnered effectively with several other teams to execute on shared goals
• Have 5+ years hands on experience building enterprise software products, especially those that use distributed system architectures 
• Have experience building products, and have successfully taken significant enhancements and features from inception to production
• Are a strong proponent of Agile software methodologies, such as Scrum, and engineering principles such as Test Driven Development
• Understand how to balance tactical needs with strategic growth and quality-based initiatives that can span multiple quarters
• Previous hands-on experience working with technologies similar to those in our development environment e.g. Java, AWS, Kubernetes and Kafka..

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.

We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.