Relations advice and coaching to managers across Computershare. You will provide support to people change programmes and participate in projects to improve the offering of the Employee Relations function.
Other key responsibilities:
Provide managers with support on employee concerns to ensure matters are resolved quickly and effectively and in compliance with the relevant CPU policies
Ensure cases are escalated and referred to the relevant teams where matters are highly complex, or involve high risk, in line with agreed escalation matrices
Maintain integrity of records and documentation required for employee relations issues
Partner with legal department and external advisors to solve complex ER issues and keep abreast of the changing legal landscape to ensure these are effectively implemented into company policies and procedures
Identify themes and trends in order to provide training and upskilling to our managers across our business units
Produce and analyse ER related data, identifying solutions as necessary and contribute to related People Team and business orientated projects, providing ER subject matter expertise
Support allocated ER activities within change programmes across the organisation, collaborating with colleagues to ensure people changes are effectively managed and implemented
Provide or ensure delivery of specialist advice and coaching to managers and employees to implement Employee Relations processes and policies, ensuring there is alignment across the organisation and that jurisdictional compliance is ensured with all advice provided
Provide advice and input into wider People policies, including where there is local variance
Ensuring our policies are up to date and legally compliant
What will you bring to the role?
We'd expect you to have a working knowledge of People policies and practices, especially employment law and regulatory impacts with prior experience operating across Continental Europe.
Passion and dedication is key to this role, as will be the ability to coach and upskill our managers, the focus being on fantastic customer service at all times.
What else are we looking for?
Relevant professional HR qualification or significant ER case management / litigation experience
Effective communication skills, with the ability to articulate information clearly and concisely both verbally and in written format in English and German (Polish would also be beneficial)
Strong ethics and values, identifies with and strongly aligns to our culture
Successfully established and developed strong, trust based, relationships at across all levels, through strong presence, gravitas, interpersonal and influencing skills
Ability to work within remote teams and work collaboratively within a global environment
Good knowledge of how a sizeable, commercial organisation works
Experienced at working to tight deadlines and meeting or exceeding SLA's
Highly organised with a methodical approach and an eye for detail
Fluent in German, written and spoken
Rewards designed for you
Employee Share Plan. Set aside salary to purchase shares in our company and you'll receive a company contribution as well.
Health and wellbeing. Our health and wellbeing support can be tailored to you and your family.
Save for Your Future. We support you on your way to retirement.
Flat hierarchies and communication at eye level with room for independent shaping of your area of responsibility.
Opportunities for further training within the framework of an international group
Parking on site or easy to reach by public transport
A company to be proud of
We're a global leader in financial administration with over 14,000 employees across more than 21 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work
Computershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.
We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at [email protected] detailing your requirements and contact information.
Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
ABOUT THE TEAM
Our Shared Services teams support all of our business lines behind the scenes. Across the world, we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team. Join our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.