**Location:**  
Medical Center - Fort Worth  
  
**Department:**  
Admitting/Registration  
  
**Shift:**  
Second Shift (United States of America)  
  
**Standard Weekly Hours:**  
40  
  
**Summary:**  
  
The Patient Access Specialist I provide access to services provided at the hospital and/or clinic and is primarily responsible for facilitating the patient registration flow and establishing positive relationships with patients/families and completing, presenting and thoroughly explaining legal, ethical and compliance related documents to the patient. This position does not provide patient care but may be performed in a patient care area.  
  
Education & Experience:  
  

-   High School Diploma or equivalent.
-   **1 year of Healthcare experience in a physician office or hospital setting.**
-   Strong customer service skills.
-   Understanding of the revenue cycle and all appropriate financial resources for patients.
-   Knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, PPOs, Commercial Payers and all tasks performed in the various Patient Access Service areas.
-   Detail oriented.
-   Professional and clear communication.
-   Working knowledge of computer skills.
-   Basic understanding of insurance benefits especially in-network versus out of network and co-insurance versus co-pay.
-   Basic ability to balance cash reports.
-   Basic understanding of legal paperwork.
-   Basic typing/keyboarding.

  
Hours:  
  

-   **Thursday to Monday:** 3:00pm to 11:30pm

  
**About Us:**  
  
**Cook Children's Medical Center** is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.  
  
Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

Patient Access Specialist

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Patient Access Specialist

Cook Children's Health Care System

Position summary