Sales Operations Analyst

Cornerstone OnDemand

4.6

(93)

United States (Remote)

Why you should apply for a job to Cornerstone OnDemand:

  • 4.6/5 in overall job satisfaction
  • 4.7/5 in supportive management
  • 90% say women are treated fairly and equally to men
  • 97% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible work schedule.
  • Global Development Day: Every quarter Cornerstone hosts Development Day across the globe for professional and personal development.
  • Cornerstone Accelerator: a specialized program that provides a unique workspace and mentorship programs to startups.
  • #req9643

    Position summary

    th reps on data compliance in salesforce.com CRM

    • Daily troubleshooting for users and business owners in salesforce.com

    • Supporting Sales Reps with process issues, blockers, and connecting to the right resources as needed.

    • Report creation to analyze data, drive data quality, and ad hoc queries.

    • Manage SFDC data imports and updates for Americas.

    • Identify sales process pain points, and work with Sales Ops leadership to develop long-term solutions.

    • Assist in the creation and roll-out of strategic programs to drive efficiency & "unlock easy" for our Sales team, including requirements gathering, functionality research, planning, and implementation support as required.

    • Drive opportunity data management controls, processes, and data quality.

    • Assist in identifying opportunities for process automation and optimization, with a focus on scalability and growth.

    • Resolve Sales Support tickets for Sales Users around account, opportunity, and process management.

    • Oversee management of the Service Now ticket queue.

    • Support annual business planning process related to territory planning.

    • Support ongoing realignment of Customers and Prospects and related Territory Management via data assignments in salesforce.com CRM

    • Be an advocate of the field and champion an "easy to do business with" approach; drive continuous improvement on all related sales processes, documents, and tools to ensure ongoing standardization and simplification of the Sales process.

    • Work cross functionally with Marketing, Sales, Global Business Apps, and Finance in support of all the processes, projects and activities that impact data quality and process optimization.

    • Build and maintain key documentation regarding our policies, sales processes, and requirements.

    You've got what it takes if you have...

    • Bachelor's Degree or equivalent work experience

    • Minimum of 3 years' experience in a global sales or sales operations environment

    • Prior experience supporting teams located regionally and/or globally, highly desirable.

    • Minimum of 3 years' experience in Salesforce.com

    • Familiarity with Enterprise software, Cloud, and Services Sales.

    • Ability to independently multi-task, efficiently prioritize tasks, make recommendations and decisions, and drive projects to completion.

    • Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

    • Consideration for privacy and security obligations

    • Advanced MS Excel skills

    • Fluent English

    You will have an extra dose of awesome if you ...

    • Experience within a 500MM-1B revenue organization.

    • Analytical and detail orientated with a drive for results.

    • Open and collaborative, works as a team with professionalism.

    • Disciplined - able to prioritize and work with rigor to high standards; able to follow process and produce quality deliverables.

    • Mastery of organizational and project management techniques.

    • Ability to work independently with a high degree of accountability.

    • Exceptional communication capabilities, written and oral.

    • Proven ability to work in a fluid environment.

    • Unquestionable ethics, integrity and business judgment.

    Our Culture:

    Our mission is to empower people, businesses, and communities. A culture created less by what we do and more by who we are. When people ask what our team is about, we point to our core values: champion customer success, bring our best, achieve together, get stuff done, and innovate every day. We're always on the lookout for new, curious and capable people who can help us achieve our goal and we are seeking diversity in the people who join our team. We want to make sure that our company reflects the demographic of our customers, clients, and the communities in which we operate. So if you want to work for a friendly, global, inclusive and innovative company, we'd love to meet you!

    What We Do:

    Cornerstone is a premier people development company. We believe people can achieve anything when they have the right development and growth opportunities. We offer organizations the technology, content, expertise and specialized focus to help them realize the potential of their people. Featuring comprehensive recruiting, personalized learning, modern training content, development-driven performance management and holistic employee data management and insights, Cornerstone's people development solutions are successfully used by more than 75 million people in 180+ countries and in nearly 50 languages.

    Why you should apply for a job to Cornerstone OnDemand:

  • 4.6/5 in overall job satisfaction
  • 4.7/5 in supportive management
  • 90% say women are treated fairly and equally to men
  • 97% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Flexible work schedule.
  • Global Development Day: Every quarter Cornerstone hosts Development Day across the globe for professional and personal development.
  • Cornerstone Accelerator: a specialized program that provides a unique workspace and mentorship programs to startups.