We are looking for a Salesforce CPQ Architect to join our dynamic team. In this role, you will be responsible for developing and implementing CPQ solutions that support our Lead to Order processes. You will work closely with technical and cross-functional business teams to implement CPQ-related enhancements, projects, and resolve incidents, and requires a combination of analytical, technical, business, and communication skills.
This role is part of the IT GTM (Go-To-Market) Systems team that is responsible for supporting the Sales, Marketing, Support, Global Services, Customer Success, and Alliances functions. The right candidate has empathy, curiosity, and desire to improve and constantly learn; has deep technical experience in all the capabilities and functionalities of Salesforce CPQ and the Force.com platform; and a proven track record of driving best practices and processes. Position is hybrid, with 2 days in Dublin, CA office.
In this role you will…
- Develop and implement CPQ solutions that support our Lead to Order processes
- Develop, enhance, debug, support, analyze, maintain and test new and existing Salesforce/CPQ functionality, related managed apps and connected applications
- Work closely with cross-functional teams to gather requirements and design CPQ solutions that meet business needs
- Collaborate with other developers and administrators to ensure the successful delivery of CPQ solutions
- Participate in key phases of the Salesforce development lifecycle, including solution design, configuration, code development, testing, and deployment
- Troubleshoot and resolve technical issues related to Lead to Order processes
- Keep up to date with the latest Salesforce CPQ features and functionality, and make recommendations for improvements
- Proactively seek opportunities for process improvement: identify and resolve process bottlenecks, data issues, and inconsistencies to help improve operational efficiencies
You have what it takes if you have…
- Strong understanding of Lead to Order processes in a B2B SaaS business environment
- Excellent technical skills in Salesforce CPQ, including hands-on experience with Apex programming language, Salesforce tools and technologies, and other related technologies
- Over 8 years development experience; at least 5 years of experience in writing Apex code and triggers, VF pages & Lightning Web components, SOQL, SOSL,
- Proven experience in configuring, handling, and customizing Salesforce CPQ for large organizations
- Track record building CPQ solutions from Lead to Order, including Contracts, Amendments, and Renewals
- Familiarity with Lead to Order processes, agreements, DocuSign e-signature and CLM, and SaaS metrics such as ARR and ACV
- Deep knowledge of Salesforce CPQ product rules, price rules, advanced approvals, bundles, product configuration, summary variables, guided selling, quote templates, MDQ, QCP plugins
- Knowledge in developing and deploying solutions using Salesforce Lightning (Lightning Design System/Lightning App Builder/Lightning Web components)
- Experience leading technical requirements gathering and building solutions from those requirements; working at-scale by reusing components and code to push apps out fast
- Experience with development tools, including Force.com IDE or Copado, Github, and others
- BA/BS degree in Computer Science, similar technical field of study or equivalent practical experience
- Commitment to valuing diversity and contributing to an inclusive working and learning environment.
- Consideration for privacy and security obligations
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