Job ID: 487431
Leviat unites the expertise, skills and resources of CRH’s construction accessories companies in a single global organisation.
We imagine, model and make engineered products and innovative construction solutions for a dynamic industry. We support ambitious construction partners to build better, safer, stronger and faster, and help turn awe-inspiring architectural visions into reality. By combining our strengths, we are more agile and responsive to evolving customer needs. From the build of new schools, hospitals, homes and critical infrastructure, to the repair and maintenance of heritage structures, our engineering skills and product technology are making a difference around the world.
Our engineers provide technical design assistance at every stage of a project, from initial planning to installation and beyond. Our technical support services range from simple product selection through to the development of a fully customised project-specific design solution. Our digital engineering tools include industry-leading calculation and design software and Building Information Modelling objects.
Helping to develop a more sustainable built environment is one of the biggest contributions Leviat makes to the communities in which we operate.
About the role
We are currently looking for an ambitious and enthusiastic Digital Customer Experience Programme Lead to join our IT team based in either Amsterdam, Dublin or the UK..
This is a senior, results-driven, customer-obsessed role within the Digital function and has responsibility for driving an industry-leading digital experience for Leviat.
As we further develop our websites and consolidate legacy systems, it is going to be essential that all customer touchpoints are kept simple, intuitive and consistent.
In addition, as we trial and adopt ecommerce in the future, this role will have responsibility for ensuring the necessary integration of IT systems (ERP, CRM) removing complexity and friction for the customer wherever possible and ensuring transactions are kept straightforward and seamless**.**
In this role you'll:
Experience & qualifications
To be successful in this role you'll need:
WORKING AT CRH
As a multinational and multicultural organization, CRH recognizes that our diverse and talented global workforce is critical to sustaining competitive advantage and long-term success. At CRH we want to challenge all of our employees to reach their full potential and play their part in the success of our business. We place a strong focus on developing and empowering our employees to help ensure that we have the talent and capabilities we need now and in the future. We also strive to provide an attractive, rewarding and stimulating modern work environment that will engage and inspire our employees to meet the ever evolving standards and expectations of our customers.
We offer an international workplace with a lot of opportunities, freedom and flexibility. As such, self – starters who enjoy working in a challenging environment and who can play a role in shaping our future are encouraged to join CRH. We take care of our employees and therefore offer a generous total rewards package, a diverse and inclusive culture and professional development opportunities.