Dispatcher/CSR-Baytown

CRH

5

(7)

Baytown, TX

Why you should apply for a job to CRH:

  • 5/5 in overall job satisfaction
  • 5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Your Time Away - CRH recognizes the importance of time away from work and we provide Paid Time Off to enjoy through the year.
  • CRH provides flexible work policies that vary across the different locations to best suit the employee and needs of the business.
  • At CRH, you get the benefit of working for a large global company with the feel of a small company and opportunities to make an impact.
  • #497964-en_US

    Position summary

    • Dispatcher must be aware of special jobsite conditions that require specific trucks, spacing, material needs, etc.

    • Dispatcher needs to be familiar with the delivery area and must be able to assist lost drivers in finding jobsites, determine travel times to jobs.

    • Dispatcher must be customer service minded and, be able to keep a level head under stressful conditions in a high paced environment.

    • Dispatcher must be able to quickly build rapport and relationships with others, including team members, customers & vendors.

    • Responsible for a safe work environment for themselves and co-workers.

    • Properly follow all company policies and OSHA/MSHA regulations for safe working procedures and environment. Wear personal protective equipment (PPE) in designated operations and production areas as stated by OSHA and/or MSHA.

    • Follow directions of Foreperson as to daily tasks and expectations.

    • Display a professional, positive and courteous attitude to co-workers, supervisors, and the general public at all times.

    • Reliable attendance is essential to performance in this role.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

    Education/Experience

    • Minimum high school/general education degree (GED) required.

    • Previous related experience in dispatch for asphalt & aggregate or transportation industry preferred.

    Work Requirements

    • Communicate effectively with customers as well as truck drivers to dispatch orders in a timely and efficient manner.

    • Must provide excellent customer service by phone; scheduling and organizing large numbers of people and equipment efficiently and quickly.

    • Handle multiple tasks concurrently and perform under pressure.

    • Perform opening and closing procedures.

    • Must be able to act quickly and creatively to solve problems; work independently and make decisions.

    • Utilize GPS tracking software and enter orders into dispatch scheduling software; ability to quickly learn different software programs.

    • Strictly adhere to safety requirements, policies, and procedures as outlined in the employee policy manual.

    • Report to work at the designated start time.

    • Work in a team environment and assist co-workers or supervisors/managers with other duties as required.

    • Available to work overtime, nights and weekends when necessary. Reliable attendance is essential in performance of the role.

    • Travel and work away from home when necessary.

    Knowledge/Skill Requirements

    • Knowledge of asphalt and concrete products, and suitability for their intended use; weights and measures laws and regulations; trucks and transportation requirements and regulations; local area and distances for pricing and delivery.

    • Must possess excellent verbal skills.

    • Read and understand maps.

    • Proficient computer knowledge.

    What CRH/Texas Materials Offers You

    • A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

    • Competitive base pay

    • Medical, dental and disability benefits programs

    • Group retirement savings program

    • Health and wellness programs

    About CRH

    CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

    For more information visit: https://www.crh.com

    Come build your career with us! Apply today and find out how your skills and experience can translate to opportunities that advance your career. Please complete your online application and profile for consideration.

    Texas Materials, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

    EOE/Vet/Disability--If you want to know more, please click on this link .

    Why you should apply for a job to CRH:

  • 5/5 in overall job satisfaction
  • 5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Your Time Away - CRH recognizes the importance of time away from work and we provide Paid Time Off to enjoy through the year.
  • CRH provides flexible work policies that vary across the different locations to best suit the employee and needs of the business.
  • At CRH, you get the benefit of working for a large global company with the feel of a small company and opportunities to make an impact.