Salesforce Product Owner - Atlanta, GA

CRH

5

(7)

Atlanta, GA

Why you should apply for a job to CRH:

  • 5/5 in overall job satisfaction
  • 5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Your Time Away - CRH recognizes the importance of time away from work and we provide Paid Time Off to enjoy through the year.
  • CRH provides flexible work policies that vary across the different locations to best suit the employee and needs of the business.
  • At CRH, you get the benefit of working for a large global company with the feel of a small company and opportunities to make an impact.
  • #498344-en_US

    Position summary

    features that increase customer satisfaction, user experience and revenue growth. This role will balance business value and process against technical feasibility by translating business requirements into technical solutions and work with stakeholders to prioritize feature updates.

    Job Responsibilities

    • Execution of the enterprise digital products roadmap, serve as the conduit between the business, CRM development team, and IT for product development for large projects and/or workstreams through Agile methodology. Spearheads the development of a product from discovery phase to release to the users, optimizing it at every release.

    • Provide regular reporting and executive leadership updates including product scope, schedule, and planning.

    • Works with stakeholders to prioritizes sprint backlog for the product portfolio across the enterprise.

    • Leads the gathering of business requirements to write user stories that align to the features and ensure the sprint backlog stays full and is prioritized.

    • Leads the development of user stories from prioritized features, identify acceptance criteria for user stories, approve each user story during the sprint, ensure that user stories meet the acceptance criteria and are updated in the system.

    • Collaborates with project teams and with management to resolve issues. Identifies and manages project dependencies and critical path activities. Owns all escalated issues, risks, challenges and proactively works to resolve. Works with other digital and IT teams on joint roadmaps.

    • Working alongside senior leadership, creates a multi-year vision and yearly roadmap based on customer feedback, corporate strategy, and data. Provides thought leadership, input, and guidance to executive leadership for the plan, roadmap, and vision by understanding the impact and business case of the product to the customer lifetime value.

    • Consultant for defining the business processes for product portfolio roadmap objectives. Ensures that business processes are developed and defined for delivered features both current and future state.

    • Works with change management, training, and delivery team to outline customer impact analysis and a plan to address.

    • Works with leadership to develop product KPI's to measure and drive adoption, satisfaction, and revenue growth.

    • Stay up to date on Salesforce product updates and quarterly releases in order to optimize value offering by leveraging out of the box capabilities against the product roadmap.

    Job Requirements

    • Bachelor's degree in business, computer science, technology, engineering, or related field or an equivalent combination of education and experience

    • 5+ years of Salesforce experience in Sales Cloud, Experience Cloud, CPQ, CRMA, and Service Cloud

    • Salesforce admin certified

    • 5+ years of experience in Product Owner, Business Analyst, IT, or related experience

    • 5+ years of agile and software life cycle development

    • Strong customer orientation skills, ability to prioritize customer needs, communicate effectively, and strive to deliver excellent service, fostering lasting client relationships

    • Skilled at managing large, complex, and/or multiple projects with tight deadlines, interdependencies, and drive alignment and execution across groups in a face paced environment

    • Ability to identify opportunity, plan and drive a product portfolio and manage sprint backlog across projects and business units

    • Highly skilled at identifying risks and issues and manage corrective actions

    • 2+ years manufacturing experience

    What CRH Offers You

    • Highly competitive base pay

    • Comprehensive medical, dental and disability benefits programs

    • Group retirement savings program

    • Health and wellness programs

    • A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

    About CRH

    CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

    If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

    CRH is an Affirmative Action and Equal Opportunity Employer.

    EOE/Vet/Disability--If you want to know more, please click on this link .

    Why you should apply for a job to CRH:

  • 5/5 in overall job satisfaction
  • 5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Your Time Away - CRH recognizes the importance of time away from work and we provide Paid Time Off to enjoy through the year.
  • CRH provides flexible work policies that vary across the different locations to best suit the employee and needs of the business.
  • At CRH, you get the benefit of working for a large global company with the feel of a small company and opportunities to make an impact.