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and utilization of overtime.
Conduct error investigations and develop recommendations for process improvement.
Participate with management in conducting performance appraisals, providing performance feedback. With management review, document verbal and written coaching level corrective actions as needed. Assist in maintaining up-to-date employee training files, checklists, and assist with performance evaluations and certification status.
May assist with the recruitment and selection of center operation staff.
Adhere to and promote compliance to company policies and procedures.
May assist with the development and implementation of marketing initiatives to increase donor retention.
Ensure accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
Understand policies and procedures associated with hyper immune programs at the center if applicable.
Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. May conduct routine internal procedures and documentation audits. Promote safety in all actions.
Maintain confidentiality of personnel, donor, and center information.
Will be cross-trained in all technical areas and other functions to meet the needs of the business.
Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
Perform other job-related duties as assigned.
Your skills and experience
Education
High school diploma or equivalency required
Bachelor's Degree or equivalent combination of education and professional work experience preferred
Experience
Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others required
Working Conditions
(physical & mental requirements)
Required to work overtime and extended hours to support center operational needs
Our Benefits
CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.
About CSL Plasma
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma.
We want CSL to reflect the world around us
As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.
Do work that matters at CSL Plasma!