Branch Supervisor - Single Small Branch

eams: Build strong, engaged teams through coaching, development plans, and effective delegation.

• Collaborate Cross-Functionally: Work closely with service operations, admin teams, and business development leaders to meet customer requirements and drive improvements.

• Manage Financial Performance: Monitor branch costs, warranty processes, and balanced scorecard metrics to achieve profitability goals.

• Influence Continuous Improvement: Identify and implement process enhancements across service capability, capacity, and coverage to strengthen branch performance.

RESPONSIBILITIES

To be successful in this role, you will need the following:

• Leadership Skills: Ability to manage, develop, and motivate a small team while driving engagement and resolving conflicts effectively.

• Customer Focus: Strong relationship-building skills and commitment to delivering customer-centric solutions.

• Financial Acumen: Understanding of key financial indicators to make informed business decisions and manage branch budgets.

• Operational Expertise: Knowledge of service processes, compliance standards, and ability to optimise workflows for efficiency.

QUALIFICATIONS

Education/Experience:

• A college or university degree in Business Administration, Engineering, or a related field.

• Intermediate-level experience in branch operations or service management, with proven ability to lead teams and deliver results.

• Preferred Skills: Familiarity with health and safety compliance, financial reporting, and customer satisfaction metrics.

Job General Management

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Exempt - Experienced

ReqID 2421565

Relocation Package No

100% On-Site No