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Engineer - Collaboration Services Platform Specialist

Cummins

4.3

(41)

Ciénega de Flores, Mexico

Why you should apply for a job to Cummins:

  • Ranked as one of the Best Companies Where CEOs Support Gender Diversity in 2023
  • 4.3/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 85% would recommend this company to other women
  • 97% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Annual merit and profit sharing based on individual and company performance.
  • More than 150 employee resource groups (ERGs) worldwide provide opportunities for leadership training and professional development.
  • 55% of Cummins’ Executive Team, made up of leaders guiding company strategy, is made up of women.

    • #R-FF8AD3CE983443C68E29EDD1AE3F81E6

    Position summary

    tform implementation for modern collaboration services. You'll work across Microsoft 365, Zoom, SharePoint, Adobe, and other platforms to deliver scalable, secure, and user-centric solutions that power productivity across the global organization. This hybrid role blends systems architecture, DevOps, platform administration, and business alignment to continuously evolve our digital workplace ecosystem.

    Key Responsibilities:

    • Giving solutions : Resolve end-user issues across Collaboration Services products (Microsoft 365, Teams, Zoom, Box, Adobe, etc.).

    • Platform Engineering & Administration : Manage and optimize platforms such as Microsoft 365 (Outlook, Teams, SharePoint), Zoom (Rooms, Phone, Events), Adobe, and Box.

    • Modernization & Integration : Lead platform modernization initiatives and integrations that drive a seamless and scalable digital workplace experience.

    • Operational Support : Troubleshoot and resolve end-user issues across collaboration tools, including license assignments, inactive accounts, and system access, achieving high standards of performance and user satisfaction

    • Monitoring & Automation : Implement monitoring systems and automated alerting to proactively manage system health in collaboration with enterprise monitoring teams.

    Qualifications

    • Ability to operate at both a strategic architectural level and a hands-on technical level .

    • Willingness to support end-user computing issues and legacy platform transitions as needed.

    Responsibilities

    Core Competencies:

    • Agile Systems Thinking & Architecture

    • Continuous Delivery & DevOps Enablement

    • Collaboration Platform Expertise (Microsoft 365, Zoom, Adobe, Box)

    • Automation & Scripting (PowerShell, Python, Bash)

    • Problem Solving, Diagnostic, and Troubleshooting Excellence

    • Requirements Engineering & Technical Risk Management

    • Global Perspective & Business Insight

    • Strong Interpersonal Communication & Conflict Resolution Skills

    • Monitoring, Alerting & License Data Analysis

    • Basic to intermediate knowledge of Network Management

    Education, Licenses, and Certifications:

    • Bachelor's degree in computer science, Engineering, Business , or equivalent experience.

    Experience Required:

    • Minimum 3 years of experience in IT, with a strong focus on collaboration platforms and infrastructure.

    • Experience with Visual Studio, Microsoft Office 365, Entra ID (Azure AD), Zoom Workplace, and Unified Communications platforms and knowledge in VoIP and API integrations (e.g., Microsoft Graph API)

    Job Systems/Information Technology

    Organization Cummins Inc.

    Role Category Remote

    Job Type Exempt - Experienced

    ReqID 2418456

    Relocation Package No

    Why you should apply for a job to Cummins:

  • Ranked as one of the Best Companies Where CEOs Support Gender Diversity in 2023
  • 4.3/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 85% would recommend this company to other women
  • 97% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Annual merit and profit sharing based on individual and company performance.
  • More than 150 employee resource groups (ERGs) worldwide provide opportunities for leadership training and professional development.
  • 55% of Cummins’ Executive Team, made up of leaders guiding company strategy, is made up of women.