Field Service Diesel Engine Technician

Cummins

4.3

(41)

Normal, IL

Why you should apply for a job to Cummins:

  • 4.3/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 85% would recommend this company to other women
  • 97% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Annual merit and profit sharing based on individual and company performance.
  • More than 150 employee resource groups (ERGs) worldwide provide opportunities for leadership training and professional development.
  • 55% of Cummins’ Executive Team, made up of leaders guiding company strategy, is made up of women.
  • #23000A2X

    Position summary

    engine repairs

    • Performs engine overhauls with limited direct supervision

    (Advanced):

    • Ability to troubleshoot with limited/no support from diagnostic tools
    • Larger more complicated engine rebuilds
    • Mentor junior technicians including technical support and documentation

    DOT (if applicable)

    Cummins and E-verify

    At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

    Compensation and Benefits Base

    Salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

    Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate's qualifications and experience, where appropriate.

    Salary Range: $https://30.25- $40/hr

    Qualifications

    Skills

    Ensures accountability - Holding self and others accountable to meet commitments.

    Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

    Customer focus - Building strong customer relationships and delivering customer-centric solutions.

    Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

    Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.

    Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.

    Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.

    Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.

    Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.

    Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.

    Electrical Knowledge - Demonstrates knowledge of Cummins and industry standards on working with low and/or high voltage by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies basic electrical theories and electronics components knowledge using appropriate tools and procedures to diagnose and repair products safely and efficiently.

    Mechanical Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies mechanical principles and theories using appropriate tools and procedures to diagnose and repair products safely and efficiently.

    Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.

    Education, Licenses, Certifications

    Apprentice Trained Engine Technician (Preferred).

    Vocational diploma from relevant technical institution.

    Locally valid driving permit.

    This position may require licensing for compliance with export controls or sanctions regulations.

    Experience

    Minimal level of workshop related experience required.

    Basic level knowledge of and/or experience with engine products.

    Locally valid driving permit.

    The below information copy and pasted with the blanks on scheduled completed

    The regularschedule for this position will be 7AM to 330PM Mon-Fri. This schedule issubject to change based on business needs.

    This positionrequires a technical/trade school degree from an accredited program orequivalent work experience.

    The level forthis position will be based on the candidate's qualifications and skillset. Qualifications for different technician levels:

    Technician Level I: Limited relevant technician experience; qualified to perform work on a minimal number of products in-scope for technician at this location; primarily engaged in maintenance or basic repairs/diagnostics; requires direct supervision and review of workmanship quality.

    Technician Level II: Some relevant technician experience; qualified to perform work on an intermediate number of products in-scope for technician at this location; primarily engaged in moderately complex maintenance and repair; some exposure to moderate or complex diagnostics, requires limited direct supervision, may provide basic training or guidance to new technicians.

    Technician Level III :Significant relevant technician experience; qualified to perform work on most orall of products in-scope for technician at this location; frequently engaged incomplex diagnosis and repair; requires minimal to no supervision; ability toeffectively train and guide less experienced technicians of varying skillsets.

    This position will require a Med-Card and we will also be required to complete a DMV driving report. CANDIDATE MUST BE 21 YEARS OLD.

    • A current valid license is required for this role
    • This role requires a 5 year motor vehicle report, free from major violations
    • This role requires applicant to pass a Department of Transportation (DOT) physical
    • 3 years driving experience
    • This role is subject to Department of Transportation (DOT) driving regulations including Hours of Service and Electronic Log Booking Device use
    • Federal law requires a CDL holder to be 21 years of age or older, applicant must be 21 years of age

    Job SERVICE

    Primary Location United States-Illinois-Normal-US, IL, Normal, Cummins Crosspoint

    Job Type Shop

    Recruitment Job Type Technician

    Job Posting Oct 17, 2023, 12:21:48 PM

    Unposting Date Ongoing

    Organization Distribution Business

    Role Category Hybrid - Potential for Partial Remote

    Relocation Package Eligible

    Req ID: 23000A2X

    Why you should apply for a job to Cummins:

  • 4.3/5 in overall job satisfaction
  • 4.8/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 85% would recommend this company to other women
  • 97% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Annual merit and profit sharing based on individual and company performance.
  • More than 150 employee resource groups (ERGs) worldwide provide opportunities for leadership training and professional development.
  • 55% of Cummins’ Executive Team, made up of leaders guiding company strategy, is made up of women.