Parts Interpreter

us on continuous improvement.

• Warehouse Inventory Control - Manages physical inventory utilizing inventory control methodologies to maintain inventory and meet customer expectations.

• Customer Support - Demonstrates how proactive customer support interactions are required at each phase of the order life cycle to ensure customer satisfaction; describes how customer support and the order life cycle are interconnected to ensure an overall positive customer experience.

• Order Life Cycle Systems Knowledge - Demonstrates the steps within each system screen to process customer orders, order modifications and respond to customer queries to ensure accurate and timely order processing and query resolution.

• Order Processing - Demonstrates the steps necessary to manage the processing of customer orders through order receipt, exception identification and resolution to ensure orders are fulfilled to customer requirements

• Values differences - Recognizing the value that different perspectives and cultures bring to an organization.Requires some work experience or intermediate level knowledge obtained through education, training or on-the-job experience.

QUALIFICATIONS

To be successful in this role you will need the following:

• Parts interpreter experience in an Automotive or similar type industry

• Customer service and effective communication

• Engine knowledge is an advantage

• Ability to learn new software and processes

• High attention to detail with the ability to prioritise and troubleshot complex tasks

• Forklift ticket would be highly desirable

• Valid car drivers license is required

Job Logistics

Organization Cummins Inc.

Role Category On-site

Job Type Shop

ReqID 2410872

Relocation Package No