Site Manager

and develop onsite technicians (OST) and admin, ensuring high performance, skills development, and adherence to safety regulations.

• Quality Control & Health Checks: Conduct regular engine health checks, ensuring timely intervention to prevent breakdowns and maximize uptime.

• Diagnostics & Troubleshooting: Utilize diagnostic tools and technical expertise to identify and resolve engine issues efficiently.

• Repair & Maintenance Strategies: Implement and refine preventative maintenance plans to improve engine reliability and reduce unplanned downtime.

• Service Documentation: Ensure accurate service records, including Electronic Job Cards (E-job cards), WIP (Work in Progress) closure, and compliance with reporting procedures. This is inclusive of ensuring QuickServe Online (QSOL) standards are followed.

• Annual Operating Plan (AOP) Recovery: Drive maintenance cost recovery initiatives aligned with the Aftermarket Service Department's AOP objectives on OST, Parts, and Overtime.

• Remote Monitoring Implementation: Oversee the deployment and utilization of PrevenTech 2.0 for remote engine monitoring and proactive maintenance.

• Training & Development: Develop and execute training plans for onsite technicians, ensuring continuous skill enhancement and competency building.

• Safety & Compliance: Ensure strict adherence to mine site safety regulations, conducting risk assessments, and enforcing compliance protocols.

• KPI Management: Track and improve key performance indicators (KPIs) such as reliability (MTTR, MTTF, FTFR, TTR), uptime, service quality, and efficiency.

• Customer Relationship Management: Maintain strong working relationships with Komatsu and Anglo American , ensuring seamless communication and service delivery.

• Operational Reporting: Provide regular updates on maintenance activities, engine performance, and operational challenges to management.

• Parts & Inventory Management: Ensure the availability of critical engine parts and spares, optimizing inventory for smooth operations.

RESPONSIBILITIES

To be successful in this role you will need the following Required Skills & Competencies:

• Strong technical knowledge of High Horsepower (HHP) engines, diagnostics, and repair strategies.

• Proven leadership experience in managing technical teams within a mining or heavy-duty equipment environment.

• Ability to develop and implement maintenance programs that enhance reliability and operational efficiency.

• Proficiency in remote engine monitoring tools (e.g., PrevenTech 2.0) for predictive maintenance.

• Excellent problem-solving and troubleshooting skills in high-pressure environments.

• Strong safety awareness and compliance with mine site regulations.

• Effective communication and stakeholder management skills, particularly with OEMs such as Komatsu and major mining clients like Anglo American.

• Ability to drive cost recovery initiatives and align maintenance activities with business financial objectives.

• Capable of conducting technical training, mentoring, and skills transfer to onsite technicians.

• Strong WIP management and documentation skills, ensuring accurate service records and reporting.

QUALIFICATIONS

Education & Experience:

• N6/ Diploma / Degree from a relevant technical institution or university (Preferred)

• Current relevant Required Skills & Competencies:

• Strong technical knowledge of High Horsepower (HHP) engines, diagnostics, and repair strategies.

• Proven leadership experience in managing technical teams within a mining or heavy-duty equipment environment.

• Ability to develop and implement maintenance programs that enhance reliability and operational efficiency.

• Proficiency in remote engine monitoring tools (e.g., PrevenTech) for predictive maintenance.

• Excellent problem-solving and troubleshooting skills in high-pressure environments.

• Strong safety awareness and compliance with mine site regulations.

• Effective communication and stakeholder management skills, particularly with OEMs such as Komatsu and major mining clients like Anglo American.

• Ability to drive cost recovery initiatives and align maintenance activities with business financial objectives.

• Capable of conducting technical training, mentoring, and skills transfer to onsite technicians.

• Strong WIP management and documentation skills, ensuring accurate service records and reporting.

• Electrical certification (Optional)

• Valid driver's license (Required)

• Significant field service work experience, preferably in a mining environment

• Extensive knowledge of power generation and/or engine products

• Experience in engine reliability strategies and remote diagnostics (Required)

• Familiarity with competitors and typical industry practices

• High Voltage/Low Voltage practical experience (Preferred)

Job Service

Organization Cummins Inc.

Role Category On-site

Job Type Exempt - Experienced

ReqID 2412479

Relocation Package No