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terms, and assists with accounts receivable collections.
Drives sales to achieve targets while ensuring customer satisfaction.
Maintains and strengthens customer relationships to generate repeat business.
Responds to customer concerns promptly.
Utilizes the Cummins Sales Process and tools, including Customer Relationship Management (CRM) and special projects.
Reports activities via CRM per management direction and maintains accurate sales forecasts.
Provides leadership and mentorship to less experienced account executives.
Collaborates with internal stakeholders and customers to balance inventory, service, and delivery capabilities with customer expectations.
RESPONSIBILITIES
Key Performance Indicators (KPIs):
Achievement of Annual Operating Plan (AOP) for three lines of business (Retail/CCC/CTT)
MITWA Activation
Completion of planned sales activities
Fleet sales performance
Focused product sales execution
Competencies:
Business Insight: Applies knowledge of the business and market to drive strategic goals.
Communicates Effectively: Delivers clear, multi-mode communication tailored to diverse audiences.
Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
Articulating Value Proposition: Demonstrates and explains product strengths and weaknesses to meet customer needs.
Channel Awareness: Understands industry structure, dynamics, and market pathways to advance goals.
Pricing Strategy: Aligns pricing strategies with stakeholder consensus to meet business targets.
Negotiations Excellence: Uses tools and techniques to achieve contract agreements beneficial to all parties.
Account Planning: Defines objectives and execution strategies to drive business and account strategy.
Adapts to Target Audience: Simplifies complex topics to enhance understanding for stakeholders.
Developing Account Strategy: Assesses customer status and defines achievable targets aligned with business strategy.
Integrates Customer Perspective: Incorporates customer insights into sales content for improved solutions and revenue growth.
Sales Forecasting: Collects and analyzes customer data to predict future consumption patterns.
Sales Pipeline Management: Plans proactive sales execution based on pipeline health and adjusts strategies accordingly.
Sense Making: Uses research and probing questions to understand customer behaviors and needs, synthesizing insights into tailored solutions.
Values Differences: Recognizes and leverages diverse perspectives and cultures in business operations.
QUALIFICATIONS
Education, Licenses, and Certifications:
Required: Bachelor's degree in Marketing, Sales, or a related field; or equivalent sales-related work experience, or a combination of education and experience.
May require licensing for compliance with export controls or sanctions regulations.
Experience:
Intermediate level of relevant work experience required.
Job Sales
Organization Cummins Inc.
Role Category Hybrid
Job Type Exempt - Experienced
ReqID 2412845
Relocation Package No