Clerk Part Time

CVS Health

2.7

(75)

Glen Mills, PA

Why you should apply for a job to CVS Health:

  • 62% say women are treated fairly and equally to men
  • 52% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #R0161159

    Position summary

    eople on their path to better health- from advising on prescriptions to helping manage chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. This position provides an opportunity, in a leading retail pharmacy setting, to excel in a complex, high impact patient focused role and to positively impact the lives of others. The ideal candidate must be able to triage pharmacy tasks, balance efficiency with accuracy, work both independently and as a team in a fast-paced environment, and achieve excellence in customer service through compassion and genuine care for all patients while ensuring all medication needs and regulatory compliance standards are met. Pharmacy Clerks must demonstrate ethical conduct and maintain patient confidentiality at all times.

    Promotes a path to better health by engaging customers to learn about their health and medications; educates customers about CVS services and products appropriately positioning CVS as a partner in customers' path to better health.

     Focuses on the customer, keeping the customer top of mind at all times, prioritizing customer needs, displaying genuine care and empathy in all interactions, and ensuring complete customer satisfaction.

     Understands and follows applicable Federal and State laws (e.g., HIPAA), regulations (e.g., OSHA), professional standards, and ethical principles; complies with CVS policies and procedures to ensure patient safety and protect patient privacy and security.

     Effectively follows workflow procedures with an in-depth understanding of each workstation (i.e., Pick- Up) for day-to-day coordination and processing of patient medication orders; manages own responsibilities while shifting to help the team where needed.

     Delivers results while balancing quality and efficiency in all tasks, maintains accuracy while consistently meeting workflow and inventory management goals.

     Demonstrates compassion and care by proactively identifying and resolving potential problems to ensure customers have their medications when needed; collaborates with immediate and extended pharmacy teams, medical staff, insurance companies, and customers alike to resolve issues, ensure

    accuracy, and deliver timely resolution of any medication or insurance related concerns.

     Actively seeks opportunities to expand clinical, technical and insurance knowledge, leveraging available tools and training resources, to develop the basic drug understanding and technical expertise needed to accurately and more effectively assist customers.

     Contributes to high-performing teams by looking for opportunities to contribute to individual and broader team goals, remains flexible for both schedule and business needs while easily adapting to changes at work to enables supportive, collaborative, and challenging work environment.

    Required Qualifications
    Must be at least 16 years of age

    Customer Service Orientation

    o Actively look for ways to help people, and do so in a friendly manner

    o Notice and understand customers' reactions, and respond appropriately

    Communication Skills

    o Use and understand verbal and written communication to interact with customers and colleagues

    o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

    Mathematical Reasoning

    The ability to concentrate on a task over a period of time without being distracted

    The ability to use math to solve a problem, such as calculating day's supply of a prescription

    Problem Resolution

    o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem

    o Choosing the best course of action when faced with a complex situation with several available options

    Physical Demands:

     Remaining upright on the feet, particularly for sustained periods of time

     Moving about on foot to accomplish tasks, particularly for moving from one work area to another

     Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm

     Extending hand(s) and arm(s) in any direction

     Bending body downward and forward by bending spine at the waist

     Stooping to a considerable degree and requiring full use of the lower extremities and back muscles

     Expressing or exchanging ideas by means of spoken word; those activities where detailed or

    important spoken instructions must be conveyed accurately

     Perceiving the nature of sounds at normal speaking levels with or without correction, and having the

    ability to receive detailed information through oral communication

     Visual Acuity:

    The worker is required to have close visual acuity to perform activities such as: transcribing,

    viewing a computer terminal, reading, visual inspection involving small parts

    Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of

    force frequently, and/or a negligible amount of force constantly to move objects

    Preferred Qualifications

    Previous experience in a pharmacy, retail, medical, or customer service setting

     Previous experience as a Pharmacy Technician

    Education
    High School diploma or equivalent

    Pay Range

    The typical pay range for this role is:

    $17.00 - $29.88

    This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

    In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

    For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

    CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

    You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

    CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

    Why you should apply for a job to CVS Health:

  • 62% say women are treated fairly and equally to men
  • 52% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.