Customer Service Representative; Operations-Hybrid, Franklin, Tennessee

CVS Health

2.7

(75)

Franklin, TN

Why you should apply for a job to CVS Health:

  • 62% say women are treated fairly and equally to men
  • 52% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #R0220029

    Position summary

    -Responsible for using multiple systems to update or add policy information, review apps, and send emails on new applications.

    -Collaborate with Agent, PH's or Case Specialists to obtain missing application information EX. obtaining correct information from agent, advising of needed corrected pages, updating application

    Required Qualifications
    Computer knowledge, Microsoft office knowledge, communication, Excellent attention to detail and accuracy.

    Work Hybrid schedule in office (Franklin, TN.)

    Preferred Qualifications
    Critical thinking skills, Self-directed, problem solve execution, Strong accountability and ownership with ability to multi-task in a fast paced environment, interpersonal skills

    Education
    H.S Diploma

    Pay Range

    The typical pay range for this role is:

    $17.00 - $25.65

    This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

    In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

    For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

    We anticipate the application window for this opening will close on: 06/03/2024

    Why you should apply for a job to CVS Health:

  • 62% say women are treated fairly and equally to men
  • 52% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.