Discharge Coordinator Spanish Manhattan, NY

CVS Health



New York, NY

Why you should apply for a job to CVS Health:

  • 62% say women are treated fairly and equally to men
  • 52% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.


    Position summary

    remote work.

    Hours for this position are Monday-Friday 9:00am - 5:00pm.

    The Discharge Coordinator is an integral member of the interdisciplinary population health team and accountable for the support of ACO members who are discharging from the hospital and do not have a follow up appointment. The duties of this individual will be as follows:

    • Engagement with hospital and primary care team to offer support for coordinating discharge follow-up for primary care via Epic Chat

    • Secure PCP appointment within 2 weeks from the date of admission; cancel and reschedule if hospitalization ends up being prolonged

    • If patient does not have an established primary care provider, assist patient to make such a connection and access care

    • For any patients who are taking more than 10 medications, additionally schedule a pharmacist transitions of care visit in addition to PCP visit

    Patients within the Discharge Coordinator's care will have at least one priority condition but not a penalty diagnosis and is likely to have some recent history of hospital admissions in the past six months. Critical to the success of this individual will be the desire to support the optimization of care for vulnerable adults. This position will include a hybrid of on-site work, community-based home visits and accompaniments and remote work.

    Required Qualifications

    • 3+ years experience in health-related field.

    • 1 year of experience within Healthcare and/or community-based experience working with diverse populations with complex chronic illness and/or behavioral health population

    • Bilingual (English/Spanish)

    • 1 year of experience hospital documentation and scheduling systems and care coordination applications

    • Additional employee health clearance required by client

    Preferred Qualifications
    • Computer proficient with outlook, windows, and word

    • Excellent oral and written communication skills and organizational skills
    • Experience collaborating with medical professionals

    • Ability to foster a supportive environment for beneficiaries and work collaboratively with a multi-disciplinary team


    Bachelor's degree

    Pay Range

    The typical pay range for this role is:

    $19.52 - $40.90

    This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

    In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

    For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

    CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

    You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

    CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

    Why you should apply for a job to CVS Health:

  • 62% say women are treated fairly and equally to men
  • 52% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.