Deloitte is on FGB’s Best Consulting Companies for Women of 2021.
Up to 16 weeks of paid time off to bond with a child as a result of birth or placement for adoption and/or to care for a family member.
Encore is a paid, program that eases the transition back into the workforce.
Locations: Chicago, IL | Greensboro, NC | Seattle, WA | Bay Area, CA
In today’s world, customers expect companies to know who they are and what they want. Customers want to have products, services or experiences that best suit their needs delivered to them seamlessly across physical and digital channels.
Customers are human first: driven by dynamic wants, needs, and desires. The ability for brands to make personal, meaningful connections on a human level has never been greater and Hux by Deloitte Digital delivers on those experiences in a way that allows companies to own the customer journey end to end.
Hux is the Human Experience Platform by Deloitte Digital. We help companies connect key data sources to understand what matters most to people; connect to advanced technologies like AI and machine learning to sense and respond to those needs at scale; and connect their systems to unlock insights, create collaboration and drive acquisition, engagement and loyalty. Most importantly, we empower companies to connect with customers in personal, meaningful ways that respect them as people, not just customers.
Hux by Deloitte Digital gives companies the ability to build and leverage the connections – between people, systems, data and technologies – so they can deliver personalized, contextual experiences to customers at scale.
OpHX, our Operate Experience Management practice within Hux, helps clients design, service and run their experience management programs to elevate the customer, employee, and product experience. Our team of professionals stands up and implements SaaS based experience programs to measure, manage and act on experience feedback and operational data sets. OpHX formalizes “operate” services to help clients improve the quality, maturity and power of their customer measurement and management tools to help uncover root causes of pain points, the strengths that drive great interactions, and ultimately grow their business through CX driven ROI.
Specifically, our OpHX practice is responsible for running and scaling client experience management operations including:
Work You Will Do
Work with OpHX program managers, account managers, configuration team, and insight leads to carry out the technical design, build, and management of OpHX programs. These OpHX programs are typically built leveraging enterprise experience management Saas solutions such as Medallia or Qualtrics.
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At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available.
Requisition code: 14640
Child care benefits
Backup child care
Child care subsidies
With more than 100,000 Deloitte professionals across the United States, our range of services and depth of resources create the potential to make an impact through most any career. Right now, our professionals are working closely with organizations that enable social change, spark disruptive technologies, fund cures for diseases, implement sustainability solutions, prevent identity theft, foster ...