Digital Adoption Platform Services Senior Consultant

Position Summary

Digital Adoption Platform Services Senior Consultant

Are you passionate about using technology to solve adoption challenges in digital transformations? Join Deloitte’s Digital Adoption Platform (DAP) Services team to help shape our point of view on in-application learning and adoption experiences, define related service offerings for our clients, and lead strategic engagements with clients centered around successfully incorporating DAPs into digital transformation.

Possible Locations: Atlanta, Austin, Boston, Charlotte, Chicago, Cleveland, Costa Mesa, Dallas, Detroit, Harrisburg, Houston, Kansas City, Los Angeles, McLean, Miami, Minneapolis, Nashville, New York, Parsippany, Philadelphia, Phoenix, Pittsburgh, Portland, San Diego, San Jose, Seattle, Tampa 

Work you’ll do

As a Senior Consultant in DAP Services, you will:

• Execute Deloitte’s Go-to-Market Strategy:

• Build new delivery models and sales strategy for digital adoption services

• Manage marketing strategy for new offerings and collaborate with internal and external stakeholders on execution

• Lead sales enablement and activation efforts within Deloitte to build internal sales force

• Manage alliance relationships with technology partners in the digital adoption space

• Deliver Digital Adoption Strategy Projects:

• Work with clients to understand digital adoption needs and formulate effective mitigation strategies

• Understand and measure the effectiveness of DAP solutions on clients’ current digital ecosystem

• Conduct interviews and focus groups to identify client adoption pain points

• Gather and analyze end-user experience data in technology applications to guide client recommendations

Qualifications:

Required

• Minimum four (4) years of relevant experience, preferably in the areas of organizational change management or program management on digital transformation projects
• Minimum one (1) year of experience using WalkMe, Oracle Guided Learning, SAP EnableNow, or other digital adoption platforms
• Bachelor’s Degree
• Travel up to 10%. (While up to 10% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.) 
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• Intermediate proficiency in data visualization tools like PowerBI and Tableau
• Experience navigating competing client priorities with minimal supervision
• Experience working on multiple projects at once
• Exceptional oral and written communication skills
• Advanced proficiency in Excel and PowerPoint
• Exposure to business development in related specialty areas (i.e., proposal development, sales, etc.)

#Product22

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available.

Requisition code: 85535