Manager - CBO/OT - Payments - Cross Industry

Position Summary

Manager - CBO/OT - Payments - Cross Industry

Position summary

Help our clients navigate dynamic and disruptive markets. The solutions we provide will help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously.

Work you’ll do

• As a Manager you will bring considerable technical expertise to deliver effective solutions to clients.
• Manage day to day interactions with executive clients and sponsors.
• Manage and deliver components of client engagements that identify, design, and implement technology and creative business solutions for large companies. 
• Responsibilities include, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.
• Develop and maintain contact with top decision makers at key clients; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies.

The team

Operations Transformation

Operations Transformation practitioners serve as trusted advisors to our clients, combining strategic thinking with deep industry knowledge to solve complex business problems in a team-based environment. We architect operating models and processes that enable growth, optimize capital, and maximize operational efficiency.

A part of Deloitte Consulting LLP, our Operations Transformation consultants offer insightful recommendations and data-fueled strategies to help our clients address some of their most complex business issues. We are a diverse and talented team that supports a collaborative culture and delivers value through the application of technology, strategy, and process improvement. We tackle our clients’ organizational strategy, financial management, supply management, innovation, and growth issues and help to enhance their business performance, productivity, and long-term profitability. Join us and play a key role in designing our clients’ roadmap to the future.

 Qualifications

Manager level responsibilities include:

• Bachelor’s degree from accredited university with strong undergraduate academic record
• 6 plus years of consulting and payment industry experience required or 6 plus years of larger firm consulting experience.
• Experience with processors such as ACI, Worldpay, Adyen, Paymetric, First Data, Fiserv, FIS, Total Systems, debit and credit card processing, Cards or Payments BCP/Disaster Recovery, experience with referential merchant processing payment platform architectures, cards experience at a major retailer, Verifone, Ingenico, card authorization, payment settlement or merchant acquiring.
• Proven experience in leading small engagements or components of large, complex engagements.
• Ability to lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies.
• Prior experience providing service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement.
  Ability to demonstrate experience in overseeing the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance.
• Experience in developing and presenting proposals for business development activities.
• Limited immigration sponsorship may be available.
• Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve.

In addition, successful Managers will also have the following preferred skills

• Possesses and demonstrates a passion for selling and delivering payments projects at both providers and users (merchants and corporates) of payments products across industries, including payments issuing, processing, acquiring, and switching (networks).
• Experience leading projects that have historically been larger than $500,000, with teams of 5 or more.
• Has demonstrated eminence including formal publishing, presenting and blogging about payments.
• Has a strong understanding of the current trends, regulations, challenges, opportunity and competition across the payments value chain.

Recruiting tips

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available.

Requisition code: 35115