Oracle Cloud PPM Functional Lead

Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Oracle Cloud PPM Functional Lead you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model.

Work you'll do/Responsibilities

Oracle Cloud PPM onshore lead support role. Lead the PPM process area in application management services (AMS). The role will require hands-on, end-user support activities including:

• Coordination with offshore resources and process lead activities

• Provide status reports and process area updates

• Confirm prioritization and categorization of tickets, changes, and enhancements with the business

• Maintain close coordination with functional owners and work with team leads to balance workload across resources/technology and application

• Resolve incidents, problems, and complete enhancements

• Facilitate user acceptance and validation of functionality with the business

• Perform impact assessments and testing for Oracle Cloud upgrades

• Manage the configurations of the Oracle Cloud applications

• Coordinate feature/functions/incidents/enhancements with Oracle Support

• Identify areas for process improvement

• Available for on-call 24x7 support for Priority1 issues

• Support period-end close or priority activities that may require some nights and weekends

The Team

The Enterprise Operations as a Service Offering addresses our clients' needs for on-going operations of their technology and business process investments through multi-year contracts. We deliver continuous modernization, upgrades, and address incremental business changes as part of our engagements through our 5 key offerings: SAP Operations, Oracle Operations, IT Operations, Supply Chain Operations, Finance Operations.

Qualifications

Required

• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

• Position is remote

• Oracle Cloud PPM functional hands-on experience

• Clear communication

• Limited immigration sponsorship may be available

• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred

• 5 years of Oracle Cloud PPM (Contracts, Costing, Billing)

• AMS or production support experience

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