Salesforce Manager

Position Summary

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.

The team

Deloitte's Government and Public Services (GPS) practice our people, ideas, technology and outcomesis designed for impact.Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The GPS Digital Customer offering helps public sector and higher education clients transform their businesses and customer interactions through innovative digital experiences. We work with our clients to create, design and deploy digital products that increase adoption and drive measurable results.

Work you'll do

As a Senior Manager in our practice you will:

Organize and deliver services on a cross-section of complex projects

Maintain responsibility for the development of business and vendor relationships

Lead pursuit teams focused on new opportunities, and lead major aspects of the proposal development process

Maintain responsibility for project financials including development of financial plans

Lead day-to-day interactions with executive clients and Deloitte team

Establish relationships in strategic client positions; negotiate, lead, and facilitate these relationships

Display breadth and depth of knowledge regarding functional and technical issues

Coach, lead and support delivery teams and staff

Provide input and actively participate in recruitment and retention activities

Act as Program Manager on large complex project with streams of delivery across the US based Delivery centers, on site and offshore teams

Qualifications

Required:

Bachelor's degree and at least 8 years of technology consulting or other relevant industry experience

3+ years in a technical or functional leadership role

Experience mentoring and coaching others

Proven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities

Experience managing senior-level client relationships

Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)

Pre-sales, proposal, and RFP experience

Proven track record of consistently attaining managed revenue targets as well as achieving quarterly or yearly sales objectives for new business

Up to 10% travel required

Must be able to obtain and maintain required clearance for this role

Requires deep Technical expertise in Salesforce.com, managing large teams, relationships with executive clients, and leading sales

Knowledge of Salesforce Architecture

Agile Development methodology

Project Management, Program Management, Financial Management and Contract Management

Agile Program Management

Preferred:

Previous professional services or consulting experience

Additional Salesforce Certifications

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available.

Requisition code: 54692