ServiceNow/Nuvolo Implementation Manager

Deloitte's Enterprise Performance professionals are leaders in optimizing operations that span the entire enterprise of an organization, from strategy to implementation and operation. By joining our team, you can help clients achieve impact and value from their investments in both people and technology that support enterprise-wide operations, as well as solutions for specific functions in the organization, from IT to finance and the supply chain.

Work you'll do

As a Consultant within our Real Estate & Location Strategy team, you will:

• Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work

• Participate in team problem-solving efforts and offer ideas to solve client issues.

• Develop project deliverables as required including:

• Functional requirements

• As-is and to-be process flows

• Current and future state technology diagrams

• Functional design documents

• Use cases & test cases

• Test and training plans

• Traceability matrices

• Training materials

• Assist in proposal development, as requested

• Facilitate agile-based implementation project timelines including, phased rollouts, minimum viable products (MVPs), etc.

• Support internal real estate technology initiatives: proof of concept, sales collateral, and demo material development

• Support management in the development of project plan and governance approach

• Facilitate internal team meetings to assist in managing development timeline and deliverables

• Lead segments of client discussion to support requirements gathering, showcase product development, and convey project status.

The team

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The Finance & Enterprise Performance (F&EP) teams advise, implement, and deliver as-a-service solutions to help clients develop strategies and capabilities that support enterprise-wide decision-making, develop operating models to optimize organizational performance, improve finance operations, and create impact within their organizations.

Qualifications

Required:

• Bachelor's degree required

• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

• Must be able to obtain and maintain the required Public Trust clearance for this role

• 5+ years' ServiceNow implementation experience

• 5+ years' programming experience

• 5+ years' Nuvolo or other IWMS experience

• 4+ full-lifecycle implementation completed

Preferred:

• JavaScript Programming

• Integration experience with Web Services, Middleware Solutions such as TIBCO, J2EE, J2ME, JSP, Servlets, Java Scripts, JDBC, AJAX, XML, SQL Server 2008 R/2012, Oracle 9i/10g/11g, MS-Access, My SQL, EDI, XSLT, .Net

• Data mapping and data migration in ERP/IWMS Implementations

• ServiceNow certification in one or more areas

• Good understanding of multiple ServiceNow applications and modules

• Experience in real estate, facilities management, maintenance & operations, capital projects, or space management

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